Tampa General Hospital
Behavioral Health Program Support Specialist - Behavioral Health Operations
Tampa General Hospital, Tampa, Florida, us, 33646
Behavioral Health Program Support Specialist - Behavioral Health Operations (2600001N)
The Program Support Specialist coordinates telepsychiatry services by managing appointment scheduling, clinical intake, and maintaining accurate patient records. The specialist verifies demographic, clinical, and financial information to support insurance processes, including authorizations and precertifications. Additionally, the specialist generates timely and compliant reports, including those required by new regulations. Qualifications
High School Diploma or GED Minimum 2 years or more of experience in healthcare coordination, scheduling, and patient accounting. Technical Knowledge, Skills, and Abilities
Healthcare systems and terminology – Understanding of medical and behavioral health terminology, procedures, and documentation. Insurance processes – Knowledge of insurance verification, authorizations, precertification, and claims processing. Electronic Health Records (EHR) – Familiarity with EHR systems for managing patient data. Data entry and management – Accurate input and maintenance of patient demographic, clinical, and financial data. Scheduling software – Proficiency in using scheduling tools and platforms for managing appointments. Report generation – Ability to compile, analyze, and present data in reports. Attention to detail – Ensuring accuracy in data collection, insurance verification, and reporting. Problem-solving – Identifying and resolving issues related to scheduling, insurance, or patient records. Multitasking – Managing multiple administrative tasks efficiently in a fast-paced environment. Interpersonal communication – Effectively interacting with patients, providers, and insurance representatives. Primary Location
Tampa Work Locations
TGH Main Campus 1 Tampa General Circle Tampa 33601 Remote Work Eligibility
Hybrid Remote Schedule
Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday
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The Program Support Specialist coordinates telepsychiatry services by managing appointment scheduling, clinical intake, and maintaining accurate patient records. The specialist verifies demographic, clinical, and financial information to support insurance processes, including authorizations and precertifications. Additionally, the specialist generates timely and compliant reports, including those required by new regulations. Qualifications
High School Diploma or GED Minimum 2 years or more of experience in healthcare coordination, scheduling, and patient accounting. Technical Knowledge, Skills, and Abilities
Healthcare systems and terminology – Understanding of medical and behavioral health terminology, procedures, and documentation. Insurance processes – Knowledge of insurance verification, authorizations, precertification, and claims processing. Electronic Health Records (EHR) – Familiarity with EHR systems for managing patient data. Data entry and management – Accurate input and maintenance of patient demographic, clinical, and financial data. Scheduling software – Proficiency in using scheduling tools and platforms for managing appointments. Report generation – Ability to compile, analyze, and present data in reports. Attention to detail – Ensuring accuracy in data collection, insurance verification, and reporting. Problem-solving – Identifying and resolving issues related to scheduling, insurance, or patient records. Multitasking – Managing multiple administrative tasks efficiently in a fast-paced environment. Interpersonal communication – Effectively interacting with patients, providers, and insurance representatives. Primary Location
Tampa Work Locations
TGH Main Campus 1 Tampa General Circle Tampa 33601 Remote Work Eligibility
Hybrid Remote Schedule
Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday
#J-18808-Ljbffr