Heartland Veterinary Partners
Kennel Assistant at All Creatures Animal Hospital
Heartland Veterinary Partners, Saint Joseph, Missouri, United States, 64507
About the Role
Reporting into the Practice Manager, the Kennel Assistant provides care to patients visiting the practice for grooming and/or boarding. The Kennel Assistant ensures that the boarding area is clean and safe for all patients by cleaning cages, runs, and ward areas and washing laundry. The Kennel Assistant walks, feeds, and administers medication to patients (as needed and supervised by a Doctor or Technician) based on confidence and experience.
Competencies
Patience & Compassion: Remaining professional while making Doctors, teammates, clients, and patients feel comfortable regardless of the situation or challenges presented.
Collaboration & Teamwork: Carefully coordinating actions with practice team members, quickly incorporating feedback to ensure positive results, sharing ideas and being open to others’ ideas, and continually looking for ways to help others.
Communicating: Conveying boarding outcomes to clients and teammates to ensure successful client care.
Active Listening: Following the expressed wishes of clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
Provides great care for patients visiting the practice for grooming and/or boarding.
Ensures patients are admitted noting the client’s specific instructions to ensure a quality outcome including contact information and pick‑up time.
Accurately and legibly records information related to the patient such as feeding schedules, appearance, and behavior during the practice visit.
Observes patient’s appearance and activity for general physical condition, obvious signs of illness, disease, and discontent.
Appropriately handles patients and, as needed, properly restrains hard‑to‑control patients.
Walks patients several times a day to provide exercise and time for elimination of bowels and bladder.
Applies knowledge of normal food and liquid requirements and provides special food and liquids as required.
Ensures patients are clean and fresh–smelling and have been checked by a Technician / Doctor prior to discharge; ensures patient has all personal property upon exit.
Ensures cages and patients are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper areas and identified.
Regularly cleans, disinfects, and maintains kennels, cages, runs, and stalls as often as necessary to ensure no cages or kennels are soiled and odors are not apparent. Performs general cleaning in other areas of the hospital to control the spread of disease. Washes and sterilizes water and food bowls.
Washes and dries towels and blankets.
Walks hospital grounds regularly and cleans any trash and stool material; empties trash throughout the practice and grounds.
Performs other duties as assigned.
Requirements / Qualifications
Ability to work on weekends as required.
Previous veterinary experience preferred.
Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance.
Practices OSHA safety techniques including proper PPE.
Benefits Offered
Paid time off
Health insurance, dental insurance, vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program
Pay Range USD $15.00 - USD $15.00 /Hr.
Seniority Level Entry level
Employment Type Part‑time
Job Function Other
Industry Veterinary Services
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Competencies
Patience & Compassion: Remaining professional while making Doctors, teammates, clients, and patients feel comfortable regardless of the situation or challenges presented.
Collaboration & Teamwork: Carefully coordinating actions with practice team members, quickly incorporating feedback to ensure positive results, sharing ideas and being open to others’ ideas, and continually looking for ways to help others.
Communicating: Conveying boarding outcomes to clients and teammates to ensure successful client care.
Active Listening: Following the expressed wishes of clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
Provides great care for patients visiting the practice for grooming and/or boarding.
Ensures patients are admitted noting the client’s specific instructions to ensure a quality outcome including contact information and pick‑up time.
Accurately and legibly records information related to the patient such as feeding schedules, appearance, and behavior during the practice visit.
Observes patient’s appearance and activity for general physical condition, obvious signs of illness, disease, and discontent.
Appropriately handles patients and, as needed, properly restrains hard‑to‑control patients.
Walks patients several times a day to provide exercise and time for elimination of bowels and bladder.
Applies knowledge of normal food and liquid requirements and provides special food and liquids as required.
Ensures patients are clean and fresh–smelling and have been checked by a Technician / Doctor prior to discharge; ensures patient has all personal property upon exit.
Ensures cages and patients are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper areas and identified.
Regularly cleans, disinfects, and maintains kennels, cages, runs, and stalls as often as necessary to ensure no cages or kennels are soiled and odors are not apparent. Performs general cleaning in other areas of the hospital to control the spread of disease. Washes and sterilizes water and food bowls.
Washes and dries towels and blankets.
Walks hospital grounds regularly and cleans any trash and stool material; empties trash throughout the practice and grounds.
Performs other duties as assigned.
Requirements / Qualifications
Ability to work on weekends as required.
Previous veterinary experience preferred.
Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance.
Practices OSHA safety techniques including proper PPE.
Benefits Offered
Paid time off
Health insurance, dental insurance, vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program
Pay Range USD $15.00 - USD $15.00 /Hr.
Seniority Level Entry level
Employment Type Part‑time
Job Function Other
Industry Veterinary Services
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