Bank of America
Relationship Banker – Parmatown
Bank of America invites you to apply for the Relationship Banker position in Parmatown. As part of our team, you will help make financial lives better by engaging clients, providing financial solutions, and delivering a superior client experience.
Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth, and we are committed to an inclusive workplace, supporting physical, emotional and financial wellness, recognizing performance, and making an impact in the communities we serve.
Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and an appropriate level of flexibility based on role‑specific considerations. Build a successful career with opportunities to learn, grow, and make an impact.
This role is responsible for engaging clients in the lobby, educating and assisting with transactions through self‑service resources such as mobile banking, online banking or ATM. Key responsibilities include accurately and efficiently processing cash transactions, having deep conversations with clients to understand their financial and life priorities, and connecting clients to solutions that meet their goals.
Responsibilities
Execute the bank’s risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending and investments
Manage financial center traffic, appointments and outbound calls effectively
Drive the client experience
Manage cash responsibilities
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results
Collaborates effectively to get things done nurturing strong relationships
Displays passion, commitment and drive to deliver an experience improving clients’ financial lives
Confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Comfortable educating clients on simple banking transactions via self‑service technologies (ATM, online, mobile)
Strong critical thinking and problem‑solving skills to meet clients’ needs
Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
Desired Qualifications
Experience in financial services and knowledge of the financial services industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor’s Degree or a business‑relevant Associate’s Degree (e.g., business management, business administration or finance)
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent
Shift 1st shift
Hours Per Week 40
Seniority level Entry level
Employment type Full‑time
Job function Finance and Sales
Industry Banking
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Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth, and we are committed to an inclusive workplace, supporting physical, emotional and financial wellness, recognizing performance, and making an impact in the communities we serve.
Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and an appropriate level of flexibility based on role‑specific considerations. Build a successful career with opportunities to learn, grow, and make an impact.
This role is responsible for engaging clients in the lobby, educating and assisting with transactions through self‑service resources such as mobile banking, online banking or ATM. Key responsibilities include accurately and efficiently processing cash transactions, having deep conversations with clients to understand their financial and life priorities, and connecting clients to solutions that meet their goals.
Responsibilities
Execute the bank’s risk culture and strive for operational excellence
Build relationships with clients to meet financial needs
Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grow business knowledge and network by partnering with experts in small business, lending and investments
Manage financial center traffic, appointments and outbound calls effectively
Drive the client experience
Manage cash responsibilities
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results
Collaborates effectively to get things done nurturing strong relationships
Displays passion, commitment and drive to deliver an experience improving clients’ financial lives
Confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently and is comfortable engaging all clients
Ability to learn and adapt to new information and technology platforms
Comfortable educating clients on simple banking transactions via self‑service technologies (ATM, online, mobile)
Strong critical thinking and problem‑solving skills to meet clients’ needs
Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages time and capacity
Focuses on results while acting in the best interest of the client
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
Desired Qualifications
Experience in financial services and knowledge of the financial services industry, products and solutions
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
Six months of cash handling experience
Bachelor’s Degree or a business‑relevant Associate’s Degree (e.g., business management, business administration or finance)
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent
Shift 1st shift
Hours Per Week 40
Seniority level Entry level
Employment type Full‑time
Job function Finance and Sales
Industry Banking
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