Salesforce
Named Account Executive, State Government (Justice and Public Safety Agencies)
Salesforce, Indianapolis, Indiana, us, 46262
Named Account Executive, State Government (Justice and Public Safety Agencies)
Location: Indianapolis, IN
Salary range: $141,550 - $214,400 annually (base salary only, incentive and equity may apply).
Seniority level Not Applicable
Employment type Full-time
Job function Sales and Business Development
Industries Software Development, IT Services and IT Consulting, Technology, Information and Internet
Key Responsibilities
Cultivate and maintain enduring relationships with State Gov clients
Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
Provide regular progress updates to management regarding client accounts.
Monitor and report on key performance metrics, including client retention and revenue growth.
Maintain a high level of client satisfaction by consistently exceeding expectations.
Work collaboratively with internal teams to devise solutions for complex challenges.
Address and resolve client issues in a timely and efficient manner.
Keep clients informed about new product features, updates, and enhancements relevant to their needs.
Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
Collaborate closely with clients to formulate customized account strategies.
Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
Stay informed about industry trends, government regulations, and competitive offerings.
Develop an in-depth understanding of Salesforce products and solutions.
Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
Qualifications
10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling to State and Local Government agencies
Knowledge of Justice and Public Safety highly preferred.
Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust.
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue.
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Must live in territory.
Benefits Benefits include: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
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Salary range: $141,550 - $214,400 annually (base salary only, incentive and equity may apply).
Seniority level Not Applicable
Employment type Full-time
Job function Sales and Business Development
Industries Software Development, IT Services and IT Consulting, Technology, Information and Internet
Key Responsibilities
Cultivate and maintain enduring relationships with State Gov clients
Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
Provide regular progress updates to management regarding client accounts.
Monitor and report on key performance metrics, including client retention and revenue growth.
Maintain a high level of client satisfaction by consistently exceeding expectations.
Work collaboratively with internal teams to devise solutions for complex challenges.
Address and resolve client issues in a timely and efficient manner.
Keep clients informed about new product features, updates, and enhancements relevant to their needs.
Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
Collaborate closely with clients to formulate customized account strategies.
Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
Stay informed about industry trends, government regulations, and competitive offerings.
Develop an in-depth understanding of Salesforce products and solutions.
Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
Qualifications
10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling to State and Local Government agencies
Knowledge of Justice and Public Safety highly preferred.
Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust.
Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue.
Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Must live in territory.
Benefits Benefits include: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
#J-18808-Ljbffr