Onni Group of Companies
Resident Care Team Member, Maintenance Technician
Onni Group of Companies, Chicago, Illinois, United States, 60290
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Resident Care Team Member
role at
Onni Group of Companies
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Job Description The Resident Care team member is responsible to develop creative solutions to resolve issues and provide an elevated living experience. The colleague will manage and assist in all building apparatuses according to safety, predictive, and pertinent living experience systems, and processes to support the achievement of the property business goals and objectives.
Perks & Benefits
Competitive pay and a Comprehensive Benefit Package
Health Saving Account, Flexible Saving Account, Employee Assistance Program
Annual Education Allowance
Generous Referral Program
Fun and collaborative company culture with lots of team-building events
Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel
What Will You Do?
Schedules, monitors, and performs resident living experience in all communal spaces, interior private resident suites and curb appeal ensuring it meets brand high-quality expectations.
Identifies opportunities to enhance sub-par quality areas to provide an elevated living experience. Assists daily in operations of functional technology, high-quality intake of building fluids, communal areas, esthetics of interior suites, exterior esthetics of the building
Ensures resident care requests are responded to promptly and professionally.
Ensures residential suites meet brand standards in a timely and efficient manner, as well as determining protocol is followed through to completion.
Provides excellent customer service to prospective and current residents and promotes a high-quality living experience for all residents.
Provides on-call customer service when designated and assists in emergency resident care opportunities, when required.
Proactive in building and curb appeal resident care needs to ensure safety and alerts team members of opportunities to improve the building experience.
Assists Resident Care Supervisor with scheduling and communicating with solution providers.
Assists Resident Care Supervisor with obtaining proposals from solution providers, as well as oversees the tasks of solution providers to completion.
Assists with procuring resident care supplies for the property while staying within the financial goals.
Accurately prepares and submits property invoices in accordance with established financial goals.
Communicates with Resident Care Supervisor regarding the overall resident care function of the property.
Participates in company-provided training such as fair-housing, safety, non-discrimination, and harassment prevention.
Complies with all company national standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
What You Bring
High school diploma/GED and completion of a craft apprenticeship in resident care, or an equivalent number of education and productive resident care experience.
High-rise maintenance experience, janitorial experience, and basic mechanical knowledge
Associate degree in functional technology, or industrial resident care experience a plus.
Four or more years of customer service experience; strong in suite care, functional building technology skill.
Must be highly motivated and able to work independently
Salary Range $25.00 to $27.00 USD
About The Company For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
How To Apply Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at Onni Group of Companies by 2x
#J-18808-Ljbffr
Resident Care Team Member
role at
Onni Group of Companies
Get AI-powered advice on this job and more exclusive features.
Job Description The Resident Care team member is responsible to develop creative solutions to resolve issues and provide an elevated living experience. The colleague will manage and assist in all building apparatuses according to safety, predictive, and pertinent living experience systems, and processes to support the achievement of the property business goals and objectives.
Perks & Benefits
Competitive pay and a Comprehensive Benefit Package
Health Saving Account, Flexible Saving Account, Employee Assistance Program
Annual Education Allowance
Generous Referral Program
Fun and collaborative company culture with lots of team-building events
Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel
What Will You Do?
Schedules, monitors, and performs resident living experience in all communal spaces, interior private resident suites and curb appeal ensuring it meets brand high-quality expectations.
Identifies opportunities to enhance sub-par quality areas to provide an elevated living experience. Assists daily in operations of functional technology, high-quality intake of building fluids, communal areas, esthetics of interior suites, exterior esthetics of the building
Ensures resident care requests are responded to promptly and professionally.
Ensures residential suites meet brand standards in a timely and efficient manner, as well as determining protocol is followed through to completion.
Provides excellent customer service to prospective and current residents and promotes a high-quality living experience for all residents.
Provides on-call customer service when designated and assists in emergency resident care opportunities, when required.
Proactive in building and curb appeal resident care needs to ensure safety and alerts team members of opportunities to improve the building experience.
Assists Resident Care Supervisor with scheduling and communicating with solution providers.
Assists Resident Care Supervisor with obtaining proposals from solution providers, as well as oversees the tasks of solution providers to completion.
Assists with procuring resident care supplies for the property while staying within the financial goals.
Accurately prepares and submits property invoices in accordance with established financial goals.
Communicates with Resident Care Supervisor regarding the overall resident care function of the property.
Participates in company-provided training such as fair-housing, safety, non-discrimination, and harassment prevention.
Complies with all company national standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
What You Bring
High school diploma/GED and completion of a craft apprenticeship in resident care, or an equivalent number of education and productive resident care experience.
High-rise maintenance experience, janitorial experience, and basic mechanical knowledge
Associate degree in functional technology, or industrial resident care experience a plus.
Four or more years of customer service experience; strong in suite care, functional building technology skill.
Must be highly motivated and able to work independently
Salary Range $25.00 to $27.00 USD
About The Company For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
How To Apply Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at Onni Group of Companies by 2x
#J-18808-Ljbffr