BayMark Health Services
Case Manager for Residential Facility
BayMark Health Services, Point Pleasant, West Virginia, United States, 25550
Case Manager for Residential Facility
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BayMark Health Services
Full Time - Recovery Case Manager. All employees of the Company treat our clients and coworkers with dignity and respect. We work together as a team and provide a great service to our clients and one another. We are compassionate and have the highest level of integrity. We take 100% responsibility for our jobs and give zero excuses. We are innovators and strive for excellence. It is our responsibility to make and keep San Antonio Recovery Centers great.
The Recovery Case Manager (RCM) will meet with clients regularly on a one-on-one basis. The RCM is the primary contact for a client's family, loved ones, and referral sources. They are responsible for the planning and implementation of client’s aftercare. RCM’s also serve to assist clients with their outside needs (e.g. court hearings, application for unemployment benefits, FMLA).
Responsibilities
Help hold clients accountable for their actions in the community and the completion of their work
Facilitate and provide timely documentation
Monitor compliance on client contracts, phone policy, "buddy" relations. Ensure that all pertinent information is notated on RSS office board at shift change
Ability to work in a fast-paced, dynamic environment
Ability to communicate effectively in written, electronic, and oral form
Ability to make sound decisions and/or find alternative solutions
Make weekly calls to the client’s family (more communication may be required). This communication will be logged in the EMR. Phone calls will address client progress, behavior, contracts, growth opportunities, programming, and aftercare. RCM must be prepared to discuss enabling, codependency, and/or Al-Anon. RCM is responsible for scheduling all calls and face-to-face meetings with family members and/or loved ones
Family calls are to be within the first 24 hours of admission
Referral calls are to be made within the first 24 hours of admission. Calls to referral sources are to be made weekly
Meet with clients at least once a week to monitor the treatment process
Responsible for executing step downs and discharges
Uploading/delegating current ROIs and aftercare plans into EMR
RCMs are expected to attend the following meetings: Morning Meeting, RCM Meeting, Supervision, when necessary, Safety Squad and Quality Assurance
Client engagement is not limited individual case load
Introductions are to be made with new clients on caseload within 48 hours of admission; interaction must be logged in the EMR
Qualifications
High school diploma or GED required
Extensive experience within Mental Health and Substance Use Disorder industry
Time management skills and the ability to work on multiple projects simultaneously
Coordinate with all departments and oversees clients stay at SARC
Creation of an after-care plan that realistically meets the needs of the client
Vetting of client visitors and phone calls
Must meet then maintain all pre-employment requirements which include reference checks, applicable state and national required background screening, 10 panel urine drug screen, DMV check, insurance (if applicable), and license/credential verifications
Benefits
Competitive salary
Comprehensive benefits package including medical, dental, vision and 401(K)
Generous paid time off accrual
Excellent growth and development opportunities
Satisfying and rewarding work striving to overcome the opioid epidemic
My Hope for Tomorrow is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Canterbury center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
My Hope for Tomorrow is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Hospitals and Health Care
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at
BayMark Health Services
Full Time - Recovery Case Manager. All employees of the Company treat our clients and coworkers with dignity and respect. We work together as a team and provide a great service to our clients and one another. We are compassionate and have the highest level of integrity. We take 100% responsibility for our jobs and give zero excuses. We are innovators and strive for excellence. It is our responsibility to make and keep San Antonio Recovery Centers great.
The Recovery Case Manager (RCM) will meet with clients regularly on a one-on-one basis. The RCM is the primary contact for a client's family, loved ones, and referral sources. They are responsible for the planning and implementation of client’s aftercare. RCM’s also serve to assist clients with their outside needs (e.g. court hearings, application for unemployment benefits, FMLA).
Responsibilities
Help hold clients accountable for their actions in the community and the completion of their work
Facilitate and provide timely documentation
Monitor compliance on client contracts, phone policy, "buddy" relations. Ensure that all pertinent information is notated on RSS office board at shift change
Ability to work in a fast-paced, dynamic environment
Ability to communicate effectively in written, electronic, and oral form
Ability to make sound decisions and/or find alternative solutions
Make weekly calls to the client’s family (more communication may be required). This communication will be logged in the EMR. Phone calls will address client progress, behavior, contracts, growth opportunities, programming, and aftercare. RCM must be prepared to discuss enabling, codependency, and/or Al-Anon. RCM is responsible for scheduling all calls and face-to-face meetings with family members and/or loved ones
Family calls are to be within the first 24 hours of admission
Referral calls are to be made within the first 24 hours of admission. Calls to referral sources are to be made weekly
Meet with clients at least once a week to monitor the treatment process
Responsible for executing step downs and discharges
Uploading/delegating current ROIs and aftercare plans into EMR
RCMs are expected to attend the following meetings: Morning Meeting, RCM Meeting, Supervision, when necessary, Safety Squad and Quality Assurance
Client engagement is not limited individual case load
Introductions are to be made with new clients on caseload within 48 hours of admission; interaction must be logged in the EMR
Qualifications
High school diploma or GED required
Extensive experience within Mental Health and Substance Use Disorder industry
Time management skills and the ability to work on multiple projects simultaneously
Coordinate with all departments and oversees clients stay at SARC
Creation of an after-care plan that realistically meets the needs of the client
Vetting of client visitors and phone calls
Must meet then maintain all pre-employment requirements which include reference checks, applicable state and national required background screening, 10 panel urine drug screen, DMV check, insurance (if applicable), and license/credential verifications
Benefits
Competitive salary
Comprehensive benefits package including medical, dental, vision and 401(K)
Generous paid time off accrual
Excellent growth and development opportunities
Satisfying and rewarding work striving to overcome the opioid epidemic
My Hope for Tomorrow is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our Canterbury center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
My Hope for Tomorrow is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Hospitals and Health Care
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