UF Information Technology (UFIT)
Marketing Cloud Administrator
UF Information Technology (UFIT), Gainesville, Florida, us, 32635
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Marketing Cloud Administrator
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UF Information Technology (UFIT)
UF Information Technology (UFIT) is currently seeking an experienced Marketing Cloud Administrator to join the Constituent Relationship Management (CRM) Team in Applications, Development and Integrations (ADI), a unit within UFIT.
Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.
The Constituent Relationship Management (CRM) Team within University of Florida Information Technology (UFIT) is responsible for the campus‑wide enterprise Salesforce org which is used by a wide variety of offices to manage and enhance support provided to students, staff, and faculty. The offices use Salesforce for a wide range of case management scenarios, event management, and communications as well as for unit‑specific business processes. The instance integrates closely with other enterprise systems such the enterprise human resource system, the student information system, and other campus‑wide systems. On the CRM Team we strive to be nimble yet stable and to help the university be more efficient and effective in how we serve the members of our university community.
Key Responsibilities
Perform hands‑on solution design, prototyping, proof‑of‑conceptions, as required in support of current and new projects
Work with the CRM Team and Marketing Cloud clients on development, testing, production support, etc.
Be able to estimate scope for development efforts
Communicate with stakeholders regarding status
Participate in business and technical meetings
Provide timely status updates to project leadership
Identify and mitigate risks in process and technology
Support architectural and development guidelines and best practices
Monitor and troubleshoot issues with Marketing Cloud sends and bounces
Required Qualifications
Bachelor's degree in an appropriate area and two years of relevant experience; or a high school diploma or equivalent and six years of experience.
Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Preferred Qualifications
Demonstrated knowledge with managing users, business units, permissions and settings within Salesforce Marketing Cloud
Experience with Contact Builder
Experience creating and managing Marketing Cloud Journeys
Knowledge of Marketing Cloud email templates, including HTML, CSS, and AMPScript
Familiarity with HTML/CSS
Experience designing and implementing Custom Subscription Centers
Experience with SQL use in Automation Studio
Strong understanding of Salesforce data model, including objects, fields, and relationships
Experience with Salesforce Marketing Cloud, Service Cloud, Sales Cloud
Familiarity with Salesforce Education Cloud, Education Data Architecture
Familiarity with HTML, CSS and JavaScript
Familiarity with SQL and relational database systems
Special Instructions to Applicants Work visa sponsorship is not available for this position.
A Level 2 Criminal Background Screening is required.
Applicants are required to submit the following with their application:
Cover Letter
Resume
List of professional references with contact information (Minimum of 3 with one from a previous or current supervisor)
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Salary $85,000 – $95,000; commensurate based on education and experience
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industries Higher Education
Location Gainesville, FL
Benefits UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package.
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Marketing Cloud Administrator
role at
UF Information Technology (UFIT)
UF Information Technology (UFIT) is currently seeking an experienced Marketing Cloud Administrator to join the Constituent Relationship Management (CRM) Team in Applications, Development and Integrations (ADI), a unit within UFIT.
Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.
The Constituent Relationship Management (CRM) Team within University of Florida Information Technology (UFIT) is responsible for the campus‑wide enterprise Salesforce org which is used by a wide variety of offices to manage and enhance support provided to students, staff, and faculty. The offices use Salesforce for a wide range of case management scenarios, event management, and communications as well as for unit‑specific business processes. The instance integrates closely with other enterprise systems such the enterprise human resource system, the student information system, and other campus‑wide systems. On the CRM Team we strive to be nimble yet stable and to help the university be more efficient and effective in how we serve the members of our university community.
Key Responsibilities
Perform hands‑on solution design, prototyping, proof‑of‑conceptions, as required in support of current and new projects
Work with the CRM Team and Marketing Cloud clients on development, testing, production support, etc.
Be able to estimate scope for development efforts
Communicate with stakeholders regarding status
Participate in business and technical meetings
Provide timely status updates to project leadership
Identify and mitigate risks in process and technology
Support architectural and development guidelines and best practices
Monitor and troubleshoot issues with Marketing Cloud sends and bounces
Required Qualifications
Bachelor's degree in an appropriate area and two years of relevant experience; or a high school diploma or equivalent and six years of experience.
Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Preferred Qualifications
Demonstrated knowledge with managing users, business units, permissions and settings within Salesforce Marketing Cloud
Experience with Contact Builder
Experience creating and managing Marketing Cloud Journeys
Knowledge of Marketing Cloud email templates, including HTML, CSS, and AMPScript
Familiarity with HTML/CSS
Experience designing and implementing Custom Subscription Centers
Experience with SQL use in Automation Studio
Strong understanding of Salesforce data model, including objects, fields, and relationships
Experience with Salesforce Marketing Cloud, Service Cloud, Sales Cloud
Familiarity with Salesforce Education Cloud, Education Data Architecture
Familiarity with HTML, CSS and JavaScript
Familiarity with SQL and relational database systems
Special Instructions to Applicants Work visa sponsorship is not available for this position.
A Level 2 Criminal Background Screening is required.
Applicants are required to submit the following with their application:
Cover Letter
Resume
List of professional references with contact information (Minimum of 3 with one from a previous or current supervisor)
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Salary $85,000 – $95,000; commensurate based on education and experience
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industries Higher Education
Location Gainesville, FL
Benefits UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package.
#J-18808-Ljbffr