Community Bank, N.A.
Overview
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high‑quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal‑opportunity workplace and affirmative‑action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities A Call‑In Bank Teller will have the convenience of a flexible schedule to support multiple Bank Branches. As a Call‑In Bank Teller, you will provide coverage to the team by conducting financial transactions while actively listening for customer needs and referring customers to appropriate products.
Provide quality customer service and a positive banking experience by handling financial transactions (cash checks, deposits/withdrawals, etc.) with accuracy and professionalism.
Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly.
Prepare individual daily settlements of teller cash and proof operations.
Research customer accounts, send out prospecting letters and follow up with customers by telephone.
Accept loan, utility and other payments.
Issue money orders, cashier’s and travelers’ checks, correspondent bank drafts, etc.
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensuring adherence to policies, procedures, and internal controls, and meeting all training requirements in a timely manner.
Perform other related duties as assigned or directed.
Qualifications
Reliable transportation
High School Diploma or GED
Good communication skills
Attention to detail
Basic math and computer skills
Ability to understand direction and adhere to established policies and procedures
Prior cash handling or customer service preferred
All applicants must be 18 years of age or older
Travel is required to surrounding branches as needed
Salary Minimum: USD $16.50/Hr.
Maximum: USD $21.53/Hr.
Other Job Information Hours:
Based upon business needs per week.
Compensation:
Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded with benefits including a 401(k) with generous match, pension, banking discounts, and more.
Physical Requirements:
The responsibilities of this job include standing, walking, sitting, using hands and fingers, reaching, speaking and hearing. You may occasionally be required to lift and/or move up to 25 pounds. Specific vision abilities required include close vision and the ability to focus.
Equal Employment Opportunity The Company is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status or any other characteristic protected by applicable law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
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Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal‑opportunity workplace and affirmative‑action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities A Call‑In Bank Teller will have the convenience of a flexible schedule to support multiple Bank Branches. As a Call‑In Bank Teller, you will provide coverage to the team by conducting financial transactions while actively listening for customer needs and referring customers to appropriate products.
Provide quality customer service and a positive banking experience by handling financial transactions (cash checks, deposits/withdrawals, etc.) with accuracy and professionalism.
Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly.
Prepare individual daily settlements of teller cash and proof operations.
Research customer accounts, send out prospecting letters and follow up with customers by telephone.
Accept loan, utility and other payments.
Issue money orders, cashier’s and travelers’ checks, correspondent bank drafts, etc.
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensuring adherence to policies, procedures, and internal controls, and meeting all training requirements in a timely manner.
Perform other related duties as assigned or directed.
Qualifications
Reliable transportation
High School Diploma or GED
Good communication skills
Attention to detail
Basic math and computer skills
Ability to understand direction and adhere to established policies and procedures
Prior cash handling or customer service preferred
All applicants must be 18 years of age or older
Travel is required to surrounding branches as needed
Salary Minimum: USD $16.50/Hr.
Maximum: USD $21.53/Hr.
Other Job Information Hours:
Based upon business needs per week.
Compensation:
Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded with benefits including a 401(k) with generous match, pension, banking discounts, and more.
Physical Requirements:
The responsibilities of this job include standing, walking, sitting, using hands and fingers, reaching, speaking and hearing. You may occasionally be required to lift and/or move up to 25 pounds. Specific vision abilities required include close vision and the ability to focus.
Equal Employment Opportunity The Company is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status or any other characteristic protected by applicable law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
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