IHMVCU
Teller at IHMVCU
IHMVCU is dedicated to supporting our members' financial well‑being by fostering engagement, aligning with their goals, and promoting continual growth.
We are seeking a member‑focused
Teller
with a passion for building lasting relationships and enhancing member satisfaction to join our team.
Responsibilities
Actively listen to members' needs to identify, assess, and educate on solutions that may include deposit accounts, loans, and credit cards.
Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.
Respond to member inquiries regarding account operation, access to services, resolving discrepancies, and balancing and reconciling, adding or reducing service features on various accounts.
Follow all cash, dual control, and daily work documentation procedures, including balancing all work and cash drawer daily.
Qualifications
High School Diploma or equivalent; additional education in finance, business, or related field is a plus.
Relative experience in customer support, problem solving, and providing quality service is preferred.
High level of integrity and commitment to exceptional member service with a genuine desire to help others.
Ability to build rapport quickly, actively listen, and develop strong member relationships.
Strong attention to detail and commitment to accuracy.
Team‑oriented with the flexibility to adapt and support various member needs in a fast‑paced environment.
Pay Range Pay range: $15.00–$16.00 per hour. Final compensation determined by relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.
Benefits
Outstanding training; we are committed to learning new skills and growing personally & professionally.
Competitive compensation.
401(k) with company match and profit sharing.
Paid time off with paid holidays.
Life insurance.
Paid community volunteering.
Education reimbursement.
Fitness reimbursement.
Health insurance including dental and vision.
Flexible Spending Accounts & Health Savings Accounts.
Employee Assistance Program (EAP).
Access to fitness center.
Physical Requirements
Standing: Remaining upright on the feet for sustained periods.
Walking: Moving about on foot to accomplish tasks, especially for long distances or moving from one work site to another.
Talking: Expressing or exchanging ideas by means of the spoken word; activities where detailed or important spoken instructions must be conveyed accurately, loudly, or quickly.
Hearing: Perceiving sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than whole hand or arm, applying pressure to an object with the fingers and palm.
Lifting Demands: Up to 50 lbs.
Visual Demands: Visual acuity for preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading, visual inspection of small parts, and using measurement devices.
Salary $15.00 – $16.00 per hour
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We are seeking a member‑focused
Teller
with a passion for building lasting relationships and enhancing member satisfaction to join our team.
Responsibilities
Actively listen to members' needs to identify, assess, and educate on solutions that may include deposit accounts, loans, and credit cards.
Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.
Respond to member inquiries regarding account operation, access to services, resolving discrepancies, and balancing and reconciling, adding or reducing service features on various accounts.
Follow all cash, dual control, and daily work documentation procedures, including balancing all work and cash drawer daily.
Qualifications
High School Diploma or equivalent; additional education in finance, business, or related field is a plus.
Relative experience in customer support, problem solving, and providing quality service is preferred.
High level of integrity and commitment to exceptional member service with a genuine desire to help others.
Ability to build rapport quickly, actively listen, and develop strong member relationships.
Strong attention to detail and commitment to accuracy.
Team‑oriented with the flexibility to adapt and support various member needs in a fast‑paced environment.
Pay Range Pay range: $15.00–$16.00 per hour. Final compensation determined by relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.
Benefits
Outstanding training; we are committed to learning new skills and growing personally & professionally.
Competitive compensation.
401(k) with company match and profit sharing.
Paid time off with paid holidays.
Life insurance.
Paid community volunteering.
Education reimbursement.
Fitness reimbursement.
Health insurance including dental and vision.
Flexible Spending Accounts & Health Savings Accounts.
Employee Assistance Program (EAP).
Access to fitness center.
Physical Requirements
Standing: Remaining upright on the feet for sustained periods.
Walking: Moving about on foot to accomplish tasks, especially for long distances or moving from one work site to another.
Talking: Expressing or exchanging ideas by means of the spoken word; activities where detailed or important spoken instructions must be conveyed accurately, loudly, or quickly.
Hearing: Perceiving sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than whole hand or arm, applying pressure to an object with the fingers and palm.
Lifting Demands: Up to 50 lbs.
Visual Demands: Visual acuity for preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading, visual inspection of small parts, and using measurement devices.
Salary $15.00 – $16.00 per hour
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