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Freedom Power

Solar Service Technician

Freedom Power, Austin, Texas, us, 78716

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Company Overview

Freedom Solar Is One Of The Largest Solar Installation Companies In The United States. Founded In Austin In 2007, Our Residential Business Serves Texas And Florida, And Our Commercial Business Has a Nationwide Reach. Our Strong Reputation In The Industry Is Based On Our Dedication To Quality Craftsmanship And Outstanding Customer Service. At Freedom Solar, Our Mission Is To Enable Our Customers To Live More Powerfully By Harnessing Clean, Affordable, And Reliable Energy From The Sun. We Take Great Pride In Living By These 6 Core Values: Pride in Quality Craftsmanship, Go Above and Beyond, Put People First, Have a Humble Heart, Give a Damn, Shoot Straight. Job Summary

In this role, you will be the technical expert to resolve concerns related to solar installations onsite. This role will be responsible for troubleshooting, diagnosing, and repairing Residential and Commercial Photovoltaic, Storage, and Off-Grid systems. Level of Supervision

General. Physical and Environmental Requirements

Light lifting, under 15 lbs; Light carrying, under 15 lbs; Straight pulling; Simple grasping; Walking; Standing; Sitting; Operating office equipment; Operating motor vehicle; Ability to see; Identify colors; Hearing (with aid); Ability to write; Ability to count; Ability to read; Ability to tell time; Travel by car 10% of time; Inside; Working closely with others; Working alone. Job Duties

Responds to service calls from dispatch on behalf of customers with solar system issues. Troubleshoots, diagnoses, and repairs Solar, Storage, and Off-Grid systems. May get on roofs to physically remove, replace, or repair solar panels. Provide exceptional customer service experience to homeowners. Communicates findings and follows procedures to the manager. Completes necessary paperwork, timekeeping, and inventory processing for all service calls. Collects payment for services rendered and potentially upsells customers in the field. Complete the jobs disposition form after every service call. Assist with other duties as assigned by Service Operations Manager. Knowledge, Skills, Abilities, and Competency

Knowledge of local electrical codes. Knowledge of residential PV design and components. Thorough understanding of residential AC (MicroInverters) and DC (String & Optimizer) PV systems. Must have a thorough understanding of residential electrical systems, and components, and how to work safely around residential electrical components. Ability to work alone and with teams in a safe manner. Ability to learn new technical skills and diagnostic/troubleshooting processes. Education And Experience Required

Prior solar installation experience. Valid Apprentice Electrician license Required. OSHA 10 Required. Valid Driver’s License required; willingness to travel regionally frequently. Must be able to withstand heights, climb ladders, being outdoors for long periods in hot and cool climates. Employee Benefits

Medical, Dental, and Vision Insurance 100% Company-Sponsored Short-Term Disability 401(k) Employer Matching Weekly Pay Dates 3 Weeks PTO + 3 Sick Days 12 Paid Holidays Team Building Events Upward mobility Opportunities Freedom Solar is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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