Bethel University
Wellness Center Office Assistant Job Description
Job Summary
The Wellness Center Office Assistant serves as the primary point of contact for the campus Wellness Center, providing exceptional customer service to students, employees, and visitors. This role is responsible for creating a welcoming, supportive, and confidential environment while assisting with daily administrative operations for both Health Services and Counseling Services. Confidentiality, professionalism, and strong organizational skills are essential to this position.
Essential Duties and Responsibilities Health Services (Campus Nurse Support)
Greet students and employees in a welcoming and professional manner
Answer incoming calls, take accurate messages, and route calls appropriately
Schedule appointments and assist with patient flow
Triage students and employees and direct them to appropriate care
Handle check-out procedures and collection of applicable fees
Transfer health form information into the online filing system
Assist the Campus Nurse during clinics as needed (physician visits, vaccinations, etc.)
Assist with data entry and review of student health forms and immunization records
Maintain email correspondence with students, parents, staff, and faculty
Manage timesheet reporting and submit reports to the CFO
Run reports and assist with budget management
Perform typing and general office duties
Counseling Services (Director of Counseling and Intern Support)
Greet students, staff, and faculty in a respectful and confidential manner
Schedule appointments and prepare daily schedules
Answer and direct phone calls; take messages as needed
Manage check-out procedures and collection of applicable fees
Maintain email correspondence with students, staff, and faculty
Serve as the initial point of contact for intake inquiries
Create new client records and enter demographic information in TheraNest
Prepare client fact sheets and documentation
Manage daily activity and time tracking
Enter assessment data (including SASSI assessments)
Generate and manage reports on a monthly, semester, and annual basis
Assist with budget management
Perform typing and general office duties
General Administrative Duties
Maintain copier and printer equipment
Distribute incoming and outgoing mail
Maintain clean, organized, and welcoming waiting room areas
Take minutes during staff meetings
Support daily office operations as needed
Required Skills and Knowledge
Strong computer skills with proficiency in:
Microsoft Office 365
Microsoft Excel
Working knowledge or ability to learn:
TheraNest EHR (Counseling Programs)
Formstack
Excellent communication, organizational, and multitasking skills
Ability to handle sensitive information with discretion and confidentiality
Bethel University does not discriminate on the basis of race, color, age, sex, disability, national or ethnic origin in employment opportunities, in keeping with applicable state and federal laws. In keeping with the mission of the institution, Bethel University seeks applicants with a strong commitment to the values and lifestyle of evangelical Christianity and who profess a personal relationship with Jesus Christ. As a Christian institution, we require faculty and staff to adhere to the University's Lifestyle Covenant and to enforce a religiously based statement of responsibilities for all University employees. Women and minorities are encouraged to apply. Bethel University, as an educational institution operating under the auspices of the Missionary Church, reserves the right to prefer employees on the basis of religion (Title VII, Sections 702-703, United States Civil Rights Act of 1964 as amended).
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Essential Duties and Responsibilities Health Services (Campus Nurse Support)
Greet students and employees in a welcoming and professional manner
Answer incoming calls, take accurate messages, and route calls appropriately
Schedule appointments and assist with patient flow
Triage students and employees and direct them to appropriate care
Handle check-out procedures and collection of applicable fees
Transfer health form information into the online filing system
Assist the Campus Nurse during clinics as needed (physician visits, vaccinations, etc.)
Assist with data entry and review of student health forms and immunization records
Maintain email correspondence with students, parents, staff, and faculty
Manage timesheet reporting and submit reports to the CFO
Run reports and assist with budget management
Perform typing and general office duties
Counseling Services (Director of Counseling and Intern Support)
Greet students, staff, and faculty in a respectful and confidential manner
Schedule appointments and prepare daily schedules
Answer and direct phone calls; take messages as needed
Manage check-out procedures and collection of applicable fees
Maintain email correspondence with students, staff, and faculty
Serve as the initial point of contact for intake inquiries
Create new client records and enter demographic information in TheraNest
Prepare client fact sheets and documentation
Manage daily activity and time tracking
Enter assessment data (including SASSI assessments)
Generate and manage reports on a monthly, semester, and annual basis
Assist with budget management
Perform typing and general office duties
General Administrative Duties
Maintain copier and printer equipment
Distribute incoming and outgoing mail
Maintain clean, organized, and welcoming waiting room areas
Take minutes during staff meetings
Support daily office operations as needed
Required Skills and Knowledge
Strong computer skills with proficiency in:
Microsoft Office 365
Microsoft Excel
Working knowledge or ability to learn:
TheraNest EHR (Counseling Programs)
Formstack
Excellent communication, organizational, and multitasking skills
Ability to handle sensitive information with discretion and confidentiality
Bethel University does not discriminate on the basis of race, color, age, sex, disability, national or ethnic origin in employment opportunities, in keeping with applicable state and federal laws. In keeping with the mission of the institution, Bethel University seeks applicants with a strong commitment to the values and lifestyle of evangelical Christianity and who profess a personal relationship with Jesus Christ. As a Christian institution, we require faculty and staff to adhere to the University's Lifestyle Covenant and to enforce a religiously based statement of responsibilities for all University employees. Women and minorities are encouraged to apply. Bethel University, as an educational institution operating under the auspices of the Missionary Church, reserves the right to prefer employees on the basis of religion (Title VII, Sections 702-703, United States Civil Rights Act of 1964 as amended).
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