Remote IT Help Desk - Tier I Support & Training

A leading IT services company is seeking a Tier I IT Helpdesk professional in Louisville, Kentucky. This role involves providing technical support for inbound events, aiming to resolve most inquiries on first contact. Ideal candidates will have 1-2 years in customer service and familiarity with concepts like A+, CCNA, or Net+. The position offers a flexible work schedule after a training period of 3-4 weeks onsite and includes comprehensive benefits. #J-18808-Ljbffr