Milestone Technologies, Inc.
Data Center Technician IC1
Milestone Technologies, Inc., Papillion, Nebraska, United States, 68133
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview As a
Data Center Technician , you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.
Responsibilities
Gain a solid understanding of the
ticket management process
and contribute to timely resolution.
Learn and apply
diagnostic methods
to troubleshoot data center equipment effectively.
Accurately
pull and manage inventory
in accordance with established documented processes.
Ability to work cross functionally to maintain accurate inventory systems.
Develop skills in
server repair techniques , including replacing hard drives, RAM, motherboards, and other components.
Assist with
physical tasks , such as moving and racking equipment for special projects.
We are Hardware/component replacement focused with the possibility of delving into software in the future.
Perform additional tasks as directed by management to support operational goals.
Required Skills and Experience
High School Diploma or GED.
A
Real ID
or other federally accepted identification for U.S. travel.
Minimum
1 year of general work experience .
Basic knowledge of or hands-on experience with
computer hardware and repair .
Ability to travel to supported data center locations.
Quick learner with the ability to adapt to new software and tools.
Strong
professional communication skills , both verbal and written.
Self-motivated
with
excellent attention to detail
and the ability to
work independently .
Ability to
multi-task
and manage priorities with minimal supervision.
Comfortable wearing
Personal Protective Equipment (PPE)
for extended periods.
Ability to safely lift, push, pull, and move at least
50 pounds .
Capable of walking long distances throughout the day.
Willingness to work in environments that may include
hot aisles
and indoor areas reaching
90 degrees Fahrenheit
during certain times of the year.
Preferred Qualifications
At least
1 year of computer hardware repair experience .
Associate or bachelor’s degree in a related field, or currently pursuing one.
Compensation Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
#J-18808-Ljbffr
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview As a
Data Center Technician , you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.
Responsibilities
Gain a solid understanding of the
ticket management process
and contribute to timely resolution.
Learn and apply
diagnostic methods
to troubleshoot data center equipment effectively.
Accurately
pull and manage inventory
in accordance with established documented processes.
Ability to work cross functionally to maintain accurate inventory systems.
Develop skills in
server repair techniques , including replacing hard drives, RAM, motherboards, and other components.
Assist with
physical tasks , such as moving and racking equipment for special projects.
We are Hardware/component replacement focused with the possibility of delving into software in the future.
Perform additional tasks as directed by management to support operational goals.
Required Skills and Experience
High School Diploma or GED.
A
Real ID
or other federally accepted identification for U.S. travel.
Minimum
1 year of general work experience .
Basic knowledge of or hands-on experience with
computer hardware and repair .
Ability to travel to supported data center locations.
Quick learner with the ability to adapt to new software and tools.
Strong
professional communication skills , both verbal and written.
Self-motivated
with
excellent attention to detail
and the ability to
work independently .
Ability to
multi-task
and manage priorities with minimal supervision.
Comfortable wearing
Personal Protective Equipment (PPE)
for extended periods.
Ability to safely lift, push, pull, and move at least
50 pounds .
Capable of walking long distances throughout the day.
Willingness to work in environments that may include
hot aisles
and indoor areas reaching
90 degrees Fahrenheit
during certain times of the year.
Preferred Qualifications
At least
1 year of computer hardware repair experience .
Associate or bachelor’s degree in a related field, or currently pursuing one.
Compensation Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
#J-18808-Ljbffr