Service Department Appointment Coordinator

As a Holiday Automotive Service Department Appointment Coordinator, you will be responsible for responding to internet inquiries and answering phone calls to schedule service appointments with customers that contact the dealership. This highly accountable and process-oriented position uses lead management tools, advanced Customer Relationship Management software and the internet to manage inquiry flow, update customer files, and schedule service appointments. This position will be 5 days a week, including some Saturday's.

Enjoy Benefits Including:

Accelerated Paid Time Off (PTO) Schedule

Ample Medical, Dental and Vision Insurance options

Locally managed 401(k) Program with Company Contribution

Flexible Spending Options

Life and Disability Insurance Options

Accident, Critical Illness and Hospital Indemnity Insurance Options

Appealing Employee Discounts on Vehicles, Services, Parts and Accessories

On-going training and education

The professional respect of a caring and innovative leadership team

Fun, Team-Orientated Culture

And Much More

Responsibilities:

Handle all phone appointments

Work with internet leads accordingly to set an appointment for a proper service needs

Deliver inquiries/messages intended for other service personnel and departments promptly

Speak directly with customer to assist with all inquiries and issues

Qualifications

Excellent communication skills

Outgoing and positive demeanor

Punctual

Maintains a professional appearance

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