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Domino's

Customer Service Rep(03233) – 1540 N Singleton Ave

Domino's, Titusville, Florida, United States, 32780

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Job Description CSR Job Description

About the Job You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That’s right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You’ll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino’s Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We’re growing so fast it’s hard to keep up, and that means Domino’s has lots of ways for you to grow (if that’s what you want), perhaps to management, perhaps beyond. Whether it’s your hobby, main-gig, or supplemental job, drop us a line. We’re bound to have just the thing for you.

Advancement Many of our team members began their careers as delivery drivers and today are successful Domino’s franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Diversity Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

Job Requirements You must be 16 years of age or older.

Communication skills

Ability to comprehend and give correct written instructions

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

Must be able to make correct monetary change

Verbal, writing, and telephone skills to take and process orders

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

Ability to enter orders using a computer keyboard or touch screen

General Job Duties for All Store Team Members

Operate all equipment

Stock ingredients from delivery area to storage, work area, walk-in cooler

Prepare product

Receive and process telephone orders

Take inventory and complete associated paperwork

Clean equipment and facility approximately daily

Training Orientation and training provided on the job.

Work Conditions

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas

Sudden changes in temperature in work area and while outside

Fumes from food odors

Exposure to cornmeal dust

Cramped quarters including walk-in cooler

Hot surfaces/tools from oven up to 500 degrees or higher

Sharp edges and moving mechanical parts

Additional Information

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3′ x 1.5′

Cases are usually lifted from floor and stacked onto shelves up to 72 high

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24–30 and requires a force of up to 7.5 pounds to push

Trays may also be pulled

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Physical Demands

Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Duration 30–45 seconds repeated continuously.

Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.

Reaching: Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Hand Tasks: Eye-hand coordination essential; use of hands continuous during day.

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