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Orlando Health

Sr. Front Office Assistant - Neurology, Health Central

Orlando Health, Orlando, Florida, us, 32885

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Sr. Front Office Assistant - Neurology, Health Central Orlando Health – Orlando Health Medical Group – Neurology Group

Position Summary

Department: Orlando Health Medical Group - Neurology Group Status: Full-Time | 40 hours per week Shift: Monday - Friday, 8am - 5pm Title: Sr. Front Office Assistant Address of Practice: 10000 W Colonial Dr, Ocoee, FL 34761

The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor.

All Inclusive Benefits (start day one) Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Responsibilities

Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.

Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.

Performs word processing and spreadsheet data.

Performs charge entry and cash handling.

Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

Participates in Quality Assurance and Quality Indicator activities as assigned.

Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.

Maintains a clean, safe and organized office.

Act as a Liaison to assist office billing service as requested.

Qualifications Education/Training

High School graduate or equivalent.

Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.

Knowledge of ICD & CPT.

Experience

Two (2) years’ experience in a medical office environment.

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