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Fountain

Bojangles General Manager (Gerente General) – Charlotte, NC – 506

Fountain, Charlotte, North Carolina, United States, 28245

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Address 8521 N Tryon St, Charlotte, NC 28262, USA

Compensation $57,000.00 - $70,000.00/year

Job Summary General Managers lead their teams in providing guests with the most exceptional experience in Southern Hospitality. They develop and lead a team that drives traffic, sales, and profitability by maintaining a customer‑centric culture while ensuring an outstanding guest and employee experience.

Essential Duties People

Actively seek growth opportunities or assignments for development.

Communicate effectively and timely with all guests (internal and external).

Takes an active role with all new team members.

Serve as a subject‑matter expert, ensuring adherence to all systems and processes.

Effectively demonstrate our Cultural Principles in every interaction.

Performance

Subject‑matter expert on all systems, including BoFood and BoLabor.

Upholds standards and takes corrective action when standards are not met.

Empowers team members to maintain WOW guest service with every interaction.

Reduces R&M through proper manager walks, process execution, and timely escalation of opportunities.

Engages and fosters external community relationships to include recruitment and sales growth (e.g., digital platforms and catering).

Profit

Ability to increase same‑store growth through sales and guest counts.

Understands the restaurant P&L results.

Understands how quality, service, and cleanliness impact sales.

Actively participates in inventory management.

Demonstrates and upholds all safety and security standards.

Engages in all LTO throughout the lifecycle; includes training and POP by deadlines.

Qualifications

Minimum of 3 years’ management experience.

18 years or older.

Ability to read, write, and speak English.

Valid driver’s license and reliable transportation.

Available to work any shift, 7 days a week, with a required 50‑hour work week.

Prior supervisory experience with a coaching mindset.

Previous onboarding experience with employees at all levels.

Prior Microsoft Office experience.

Prior cash handling and bank deposit experience.

Ability to multi‑task and lead teams in a fast‑paced environment.

Ability to bend, stand, kneel, and lift 25+ lbs frequently.

401(k) with matching.

Health, dental, and vision insurance.

Paid time off and paid training.

Benefits

Weekly pay and monthly bonus program.

Free unlimited telemedicine and virtual mental health programs.

Low‑cost health insurance, dental and vision plans (including orthodontics with HSA & PPO options).

Paid vacation time.

Free meals.

Leadership and career development opportunities.

EEO Statement People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, and affirmative action employer.

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