XPO
Customer Service Representative - Afternoon Shift
XPO, Whites Creek, Tennessee, United States, 37189
Customer Service Representative - Afternoon Shift
Join to apply for the
Customer Service Representative - Afternoon Shift
role at
XPO
4 days ago Be among the first 25 applicants
Minimum qualifications
2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications
Excellent verbal and written communication skills
Transportation experience
Pay, benefits and more
Pay starts at $22.01
Shift: Afternoon
Full health insurance benefits on day one
Life and disability insurance
Earn up to 13 days PTO your first year
9 paid company holidays
401(k) option with company match
Education assistance
What you’ll do on a typical day
Bill shipments according to applicable tariffs and pricing agreements
Recognize and resolve documentation errors
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to
Walk and/or stand for extended periods on a loading dock that is not climate‑controlled and may be slippery
About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.
Review XPO's candidate privacy statement here.
Seniority level Not Applicable
Employment type Full-time
Job function Other
Industries Transportation, Logistics, Supply Chain and Storage
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Customer Service Representative - Afternoon Shift
role at
XPO
4 days ago Be among the first 25 applicants
Minimum qualifications
2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications
Excellent verbal and written communication skills
Transportation experience
Pay, benefits and more
Pay starts at $22.01
Shift: Afternoon
Full health insurance benefits on day one
Life and disability insurance
Earn up to 13 days PTO your first year
9 paid company holidays
401(k) option with company match
Education assistance
What you’ll do on a typical day
Bill shipments according to applicable tariffs and pricing agreements
Recognize and resolve documentation errors
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to
Walk and/or stand for extended periods on a loading dock that is not climate‑controlled and may be slippery
About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.
Review XPO's candidate privacy statement here.
Seniority level Not Applicable
Employment type Full-time
Job function Other
Industries Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr