Golden Entertainment, Inc.
Status Board Operator
Arizona Charlie’s Boulder (Las Vegas, NV)
Description Assign rooms for cleaning and schedule Guest Room Attendants to those rooms while maintaining accurate records pertaining to the status of all rooms. Answer incoming Housekeeping calls, including calls from guests, Utility Porters, Housepersons, and Engineering department using excellent phone etiquette at all times.
Essential Functions
Schedule Guest Room Attendants to appropriate rooms for cleaning
Dispatch service calls to proper department or area
Maintain a daily log of all serviced calls and the status of any outstanding calls
Receive and log lost and found items on a daily basis
Issue and receive keys, radios equipment and worksheets to Housekeeping staff
Greet and direct visitors, co‑workers, job applicants and others in a positive, friendly and upbeat manner
Operate a multi‑line phone system, hand‑held radios and desktop radios
Assemble, file and/or retrieve departmental records as needed
Perform other duties as assigned
Qualifications / Requirements
Prior experience in same or similar role preferred
High school diploma or equivalent required
Bi‑lingual preferred
Proven ability to work in a fast‑paced environment with multiple assignments at a time preferred
Proven ability providing outstanding guest service while multitasking preferred
Outstanding organizational skills preferred
Previous experience successfully using a computer, including Microsoft Office and office equipment
Previous experience using LMS preferred
Physical Requirements
Regularly required to sit for extended periods of time
Occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 lbs.
Use of office equipment requiring a high degree of dexterity
Works for sustained periods of time maintaining concentrated attention to detail in a noisy environment
Ability to communicate via radios
Regularly required to talk, read in English, see, and hear
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
Seniority Level Entry level
Employment Type Full‑time
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Description Assign rooms for cleaning and schedule Guest Room Attendants to those rooms while maintaining accurate records pertaining to the status of all rooms. Answer incoming Housekeeping calls, including calls from guests, Utility Porters, Housepersons, and Engineering department using excellent phone etiquette at all times.
Essential Functions
Schedule Guest Room Attendants to appropriate rooms for cleaning
Dispatch service calls to proper department or area
Maintain a daily log of all serviced calls and the status of any outstanding calls
Receive and log lost and found items on a daily basis
Issue and receive keys, radios equipment and worksheets to Housekeeping staff
Greet and direct visitors, co‑workers, job applicants and others in a positive, friendly and upbeat manner
Operate a multi‑line phone system, hand‑held radios and desktop radios
Assemble, file and/or retrieve departmental records as needed
Perform other duties as assigned
Qualifications / Requirements
Prior experience in same or similar role preferred
High school diploma or equivalent required
Bi‑lingual preferred
Proven ability to work in a fast‑paced environment with multiple assignments at a time preferred
Proven ability providing outstanding guest service while multitasking preferred
Outstanding organizational skills preferred
Previous experience successfully using a computer, including Microsoft Office and office equipment
Previous experience using LMS preferred
Physical Requirements
Regularly required to sit for extended periods of time
Occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 lbs.
Use of office equipment requiring a high degree of dexterity
Works for sustained periods of time maintaining concentrated attention to detail in a noisy environment
Ability to communicate via radios
Regularly required to talk, read in English, see, and hear
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
Seniority Level Entry level
Employment Type Full‑time
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