CHEManager International
Advanced Quantitative Research Analyst, Customer Insights
CHEManager International, San Antonio, Texas, United States, 78208
Advanced Quantitative Research Analyst, Customer Insights
Posted: 09-2024 • San Antonio, Texas Metropolitan Area • 1 day ago – Be among the first 25 applicants
About the Role H‑EB is one of the largest, independently owned food retailers in the nation, operating over 380 stores throughout Texas and Mexico, with annual sales generating over $43 billion. Our Customer Insights team ensures the voice of the customer and Partner is represented throughout the organization every day using qualitative and quantitative research, geospatial insights, analytics, and sensory research.
Responsibilities
Collaborate on the design and execution of quantitative consumer research, including pricing sensitivity studies, conjoint analysis, brand positioning strategy and optimization.
Execute day‑to‑day analysis and interpretation of trends or patterns in complex data sets, with some direction.
Perform financial analysis on proposed areas of the business prior to initiating research.
Collaborate with analysts in planning, writing, designing, and programming quantitative research questionnaires; ensure survey functionality, question integrity and data accuracy.
Participate in activation meetings to help identify research objectives, goals, methodologies, timelines, and potential implications of findings.
Communicate the research process and results to other analysts and business stakeholders.
Assist with long‑term or repeating research programs (sentiment trackers, engagement surveys, etc.).
Qualifications
Bachelor’s degree in Market Research, Business Analytics, Statistics, or related field (master’s degree a plus).
2+ years of experience in quantitative research.
2+ years of experience using statistical software (e.g., R, SPSS, SAS, Python).
Knowledge of consumer primary research methods, including advanced survey methods.
Data visualization skills.
Ability to explain technical information to a broad range of audiences.
Ability to manage multiple priorities and shift focus between tasks.
Proficiency in MS Office; strong Excel skills.
Ability to query and organize large data.
Strong analytical and project management skills.
Strong organization and time‑management skills.
Initiative and resourcefulness.
Ability to identify problems, gather and interpret data, identify trends, and provide relevant, actionable results.
Familiarity with data analytics languages and tools such as R, SAS, Python is a plus.
Experience with Sawtooth Software, Qualtrics, or other survey tools is a plus.
Interpersonal skills to work effectively with analysts across research disciplines.
Written, verbal communication and presentation skills.
Ability to influence different audiences.
Additional Requirements
Function in a fast‑paced retail office environment.
Travel by car or plane with overnight stays.
Sit for extended periods of time.
Work extended hours.
Looking for a Heart for People, Head for Business, Passion for Results We are looking for candidates who are passionate about service, data‑driven decision making, and customer insights, and who thrive in a partner‑owned, fast‑moving environment.
#J-18808-Ljbffr
About the Role H‑EB is one of the largest, independently owned food retailers in the nation, operating over 380 stores throughout Texas and Mexico, with annual sales generating over $43 billion. Our Customer Insights team ensures the voice of the customer and Partner is represented throughout the organization every day using qualitative and quantitative research, geospatial insights, analytics, and sensory research.
Responsibilities
Collaborate on the design and execution of quantitative consumer research, including pricing sensitivity studies, conjoint analysis, brand positioning strategy and optimization.
Execute day‑to‑day analysis and interpretation of trends or patterns in complex data sets, with some direction.
Perform financial analysis on proposed areas of the business prior to initiating research.
Collaborate with analysts in planning, writing, designing, and programming quantitative research questionnaires; ensure survey functionality, question integrity and data accuracy.
Participate in activation meetings to help identify research objectives, goals, methodologies, timelines, and potential implications of findings.
Communicate the research process and results to other analysts and business stakeholders.
Assist with long‑term or repeating research programs (sentiment trackers, engagement surveys, etc.).
Qualifications
Bachelor’s degree in Market Research, Business Analytics, Statistics, or related field (master’s degree a plus).
2+ years of experience in quantitative research.
2+ years of experience using statistical software (e.g., R, SPSS, SAS, Python).
Knowledge of consumer primary research methods, including advanced survey methods.
Data visualization skills.
Ability to explain technical information to a broad range of audiences.
Ability to manage multiple priorities and shift focus between tasks.
Proficiency in MS Office; strong Excel skills.
Ability to query and organize large data.
Strong analytical and project management skills.
Strong organization and time‑management skills.
Initiative and resourcefulness.
Ability to identify problems, gather and interpret data, identify trends, and provide relevant, actionable results.
Familiarity with data analytics languages and tools such as R, SAS, Python is a plus.
Experience with Sawtooth Software, Qualtrics, or other survey tools is a plus.
Interpersonal skills to work effectively with analysts across research disciplines.
Written, verbal communication and presentation skills.
Ability to influence different audiences.
Additional Requirements
Function in a fast‑paced retail office environment.
Travel by car or plane with overnight stays.
Sit for extended periods of time.
Work extended hours.
Looking for a Heart for People, Head for Business, Passion for Results We are looking for candidates who are passionate about service, data‑driven decision making, and customer insights, and who thrive in a partner‑owned, fast‑moving environment.
#J-18808-Ljbffr