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Samsung SDS America

Windows Systems Administrator

Samsung SDS America, Austin, Texas, us, 78716

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Company Overview Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Position Summary Samsung SDS America is actively seeking a

Microsoft Systems Engineer , to support core Microsoft services spanning

on-prem infrastructure and Microsoft 365 . This role will work on the Windows team and collaborate with, security, networking, Linux, and service desk teams to maintain reliability, improve operational practices, and support modernization efforts aligned with business realities.

This is a

hands-on individual contributor role that will work 5 days a week in office

with opportunities to grow technical depth, visibility, and influence over time.

Key Responsibilities On-Prem Microsoft Infrastructure & Operations

Administer and support

Active Directory, Group Policy, Windows Server, and file services .

Maintain system reliability through patching, monitoring, backups, and security hardening.

Support legacy Microsoft services and understand their role in a hybrid future.

Administer and troubleshoot Active Directory authentication, authorization, permissions, and access controls across enterprise systems.

Support VMware-based server and workstation infrastructure

Microsoft 365 & Endpoint Management

Support and contribute to the adoption of

Microsoft 365 services , with emphasis on:

Microsoft Intune

Endpoint Manager

Windows 11 Intune-based policies

Co-management (ConfigMgr + Intune)

Help operate and mature the organization’s

MDM and endpoint management

approach.

Assist in designing policies that coexist with existing on-prem tooling and security requirements.

Hybrid Migration & Modernization Support

Participate in planning and executing

-prem to cloud migrations

for identity, endpoint, and related services.

Support coexistence models where legacy and cloud services operate together.

Adapt execution as adoption pace, risk tolerance, and priorities evolve.

Communication, Organization & Collaboration

Communicate technical concepts clearly to peers, stakeholders, and leadership.

Provide organized, visible updates on work progress, risks, and dependencies.

Document configurations, procedures, and decisions in a way others can follow.

Collaborate with cross-functional teams including Networking, Security, Linux, and Service Desk.

Assist Service Desk staff with escalations and troubleshooting guidance.

Process & Support

Participate in Agile-style planning and execution using Jira.

Follow ITIL-aligned practices for incident, problem, and change management.

Participate in after-hours on-call rotation for critical services.

7–12 years

experience in enterprise IT environments or equivalent hands-on professional experience.

Demonstrated experience administering Microsoft infrastructure, including:

Active Directory

Group Policy

Windows Server

Strong understanding of

on-prem Microsoft environments

and legacy systems.

Exposure to

Microsoft 365 services , including Intune or Endpoint Manager.

PowerShell scripting experience for administration and automation.

VMware vSphere experience (VM provisioning, configuration, troubleshooting).

Preferred Requirements

Microsoft Intune and co-management environments

Windows 11 MDM policy design and enforcement

SCCM / ConfigMgr in hybrid environments

Privileged Access Management, local admin removal

PKI, certificates, and authentication services

DFS and file services

Exchange Server SE (on-prem, Hybrid)

SharePoint 2019/SE (on-prem)

Endpoint security controls (BitLocker, compliance reporting)

Monitoring tools such as SolarWinds Orion

Backup tools such as Commvault

VMware Horizon VDI

Linux exposure (RHEL / Ubuntu) in AD-integrated environments

Microsoft licensing, subscriptions, true ups

Benefits

Top-notch medical, dental, vision and prescription coverage

Wellness program

Parental leave

401K match and savings plan

Flexible spending accounts

Life insurance

Paid Holidays

Paid Time off

Additional benefits

Legal Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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