General Dynamics Information Technology
IT Systems Event Manager
Apply for the
IT Systems Event Manager
role at General Dynamics Information Technology.
Qualifications
IT Troubleshooting
Monitoring Tools
System Administration
3+ years related experience
Top Secret/SCI clearance required; must possess and be able to obtain.
US citizenship required.
Certifications: 8570 IAT-2 (Security +CE) preferred, ITIL Foundation, VMware Certified Professional, Systems Center Operations Manager (SCOM) Exam.
Responsibilities
24/7 monitoring, management, and status reporting of USCENTCOM-managed networks and services.
Serve as single point of contact for communications and information gathering for all network service issues and outages; maintain detailed reports and keep key stakeholders informed.
Operate a server maintenance program providing systems administration, operations and maintenance, and support for all USCENTCOM networks (servers physical/virtual, SAN, software applications, firmware, network security).
Identify network and service outages, escalating issues to appropriate agencies and facilitating resolution.
Utilize monitoring tools (SolarWinds, SCOM, NAGIOS, Dynatrace) to monitor network health.
Submit and manage incident tickets in ServiceNow.
Prepare and deliver reports, email notifications, and briefs using MS Office, Advana, SharePoint.
Coordinate and lead restoration of services across the enterprise and different technical disciplines.
Collaborate with subject matter experts to develop strategies for preventive maintenance and changes to event management response procedures.
Monitor server-based change actions for effects to network and system performance; execute standard, normal, and emergency changes per change notification procedures.
Manage digital wall displays, data center temperature monitoring, troubleshooting, rollbacks, user issues, Exchange system servers, and virtual desktop interfaces.
Benefits
Competitive salary $85,093 - $92,000 (subject to experience and location).
40 scheduled weekly hours.
Less than 10% travel.
Onsite telecommuting option (USA FL MacDill AFB).
Comprehensive medical, dental, vision, 401(k) with company match, short and long-term disability, life, accidental death, critical illness, business travel insurance.
Paid time off: vacation, sick, personal, holidays, paid parental, military, bereavement, jury duty leave.
Flex work weeks where possible.
Location USA FL MacDill AFB.
Equal Opportunity Employer General Dynamics Information Technology is an Equal Opportunity Employer. Individuals with Disabilities / Protected Veterans / EEO Statement.
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IT Systems Event Manager
role at General Dynamics Information Technology.
Qualifications
IT Troubleshooting
Monitoring Tools
System Administration
3+ years related experience
Top Secret/SCI clearance required; must possess and be able to obtain.
US citizenship required.
Certifications: 8570 IAT-2 (Security +CE) preferred, ITIL Foundation, VMware Certified Professional, Systems Center Operations Manager (SCOM) Exam.
Responsibilities
24/7 monitoring, management, and status reporting of USCENTCOM-managed networks and services.
Serve as single point of contact for communications and information gathering for all network service issues and outages; maintain detailed reports and keep key stakeholders informed.
Operate a server maintenance program providing systems administration, operations and maintenance, and support for all USCENTCOM networks (servers physical/virtual, SAN, software applications, firmware, network security).
Identify network and service outages, escalating issues to appropriate agencies and facilitating resolution.
Utilize monitoring tools (SolarWinds, SCOM, NAGIOS, Dynatrace) to monitor network health.
Submit and manage incident tickets in ServiceNow.
Prepare and deliver reports, email notifications, and briefs using MS Office, Advana, SharePoint.
Coordinate and lead restoration of services across the enterprise and different technical disciplines.
Collaborate with subject matter experts to develop strategies for preventive maintenance and changes to event management response procedures.
Monitor server-based change actions for effects to network and system performance; execute standard, normal, and emergency changes per change notification procedures.
Manage digital wall displays, data center temperature monitoring, troubleshooting, rollbacks, user issues, Exchange system servers, and virtual desktop interfaces.
Benefits
Competitive salary $85,093 - $92,000 (subject to experience and location).
40 scheduled weekly hours.
Less than 10% travel.
Onsite telecommuting option (USA FL MacDill AFB).
Comprehensive medical, dental, vision, 401(k) with company match, short and long-term disability, life, accidental death, critical illness, business travel insurance.
Paid time off: vacation, sick, personal, holidays, paid parental, military, bereavement, jury duty leave.
Flex work weeks where possible.
Location USA FL MacDill AFB.
Equal Opportunity Employer General Dynamics Information Technology is an Equal Opportunity Employer. Individuals with Disabilities / Protected Veterans / EEO Statement.
#J-18808-Ljbffr