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Provencher & Company, LLC

MULTI-LINE ADJUSTER - VIRGINIA

Provencher & Company, LLC, Richmond, Virginia, United States, 23214

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Position Summary A national independent insurance adjusting firm has immediate openings for Multi-Line Claims adjusters that can work remotely and handle both property and liability claims. The candidate must be able to adjust commercial and residential property losses, assess negligence and damages, and perform all tasks with modest supervision.

Requirements

Minimum 5 years of first‑party commercial and/or residential property and liability adjusting experience

Own current estimating software (Xactimate preferred)

Working computer, internet access, and Microsoft Word

Strong time‑management and customer service skills

Ability to take recorded statements in the field or with legal representatives

Experience preparing Statements of Loss, Proof of Loss, and denial letters

State adjuster’s license where required

Valid driver’s license

Knowledge and Skills

In‑depth knowledge of property and liability insurance coverage and industry standards

Prepare full captioned reports by collecting and summarizing information required by the client

Strong verbal and written communication skills

Prompt, reliable, and friendly service

Background check required; position void in states where prohibited

Experience in industry special areas (fire departments, agricultural, lumber mills, high‑value or historic buildings, construction defects, automobile liability, subrogation recovery investigations) is a plus

Responsibilities

Complete residential and commercial field property inspections using Xactimate software and conduct general liability field investigations to determine negligence and damages

Investigate claims by obtaining recorded statements from insureds, claimants, witnesses, and interviewing fire, police or other governmental officials, as well as inspecting claimed damages

Recommend claim reserves based on investigation through a well‑supported reserve report

Obtain and interpret official reports

Review applicable coverage forms and endorsements, providing thorough analysis of coverage and any coverage issues in a well‑documented initial captioned report to the client

Maintain acceptable product quality through compliance with established best practices of the client

Preferred but Not Required

College degree

AIC or other professional designations

Additional Information Seniority level: Mid‑Senior level Employment type: Full‑time Location: Richmond, VA (remote options available)

All candidates must pass a full background check.

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