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Per Scholas

IT Support Instructional Assistant

Per Scholas, Seattle, Washington, us, 98127

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Base pay range

$40,000.00/yr - $45,760.00/yr

About Per Scholas For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever‑advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we’re forging inclusive tech talent pipelines, fulfilling an ever‑increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no‑cost training programs in the most sought‑after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high‑growth tech careers with salaries three times higher than their pre‑training earnings.

Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Per Scholas preferred hires reside within the following states : AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

Position Title:

IT Support Instructional Assistant

Office:

Seattle, Washington

Reports To:

Managing Director

Per Scholas is seeking a dynamic, team‑oriented individual to serve as an Instructional Assistant within the Seattle Training Department. The Instructional Assistant (IA) will play an important role in our organization’s mission, as they train Per Scholas students to be outstanding entry and mid‑level technicians. They will be responsible for the following:

Overall Focus Candidates should be able to provide effective support in the classroom and be eager to grow their technical knowledge. In particular, they should be able to:

Assist the lead instructor both in and out of class in the teaching and administration of the class.

Display knowledge and/or interest in the following areas: information technology, software and hardware support, network administration, technology education

What You’ll Do Out-of-Class Tasks and Responsibilities

Assist and/or collaborate with the instructor to:

Grade and/or review assessments, class projects, and other materials

Enter student grades into Learning Management Systems software and grading templates

Update Salesforce data as necessary

Review curriculum materials and assessments weekly and report to the instructor and curriculum development team any proofreading or subject‑matter errors

Assist instructor with the preparation of daily agenda for students

Schedule time with the instructor and students to discuss class challenges

Monitor and document learner attendance, certifications’ progress, etc.

Manage campus technical equipment including loaner inventory management, equipment resets, properly tag new and inventory new equipment.

Monitor kitchen area cleanliness and manage kitchen supply inventory i.e. coffee, water…etc.

Attend weekly team meetings and be prepared to provide classroom and learner updates.

In-Class Tasks and Responsibilities

Monitor class as it is in progress - checking that overall functionality (audio, video, screen appearance, etc.) is working as needed

Serve as class timekeeper, monitor breaks and other scheduling information

Monitor students during test‑taking and break‑out group activities

Manage cleanliness of classroom and tech equipment

Note challenges presented during class, including (but not limited to) students who:

Seem disengaged or uninvolved with class activities

Are speaking more than other students (dominating) or are typically quiet

Professional Qualifications

CompTIA A+ and Google IT Support Certifications

Ability to teach in a highly interactive and hands‑on style

Passion for teaching others

Flexibility to adapt to changes in schedule

Interest in being part of a culture of continuous improvement

Team oriented and high degree of reliability.

Highly responsive communicator

Teaching Experience is a plus

Qualified candidates must be able to comfortably and frequently lift 50lbs

Personal Characteristics

You stand behind our mission, believing that individuals from any community should have access to well‑paying career positions, and that talent should be recognized and recruited from many diverse sources

You thrive in a creative, inventive, fast‑paced startup environment with people who are passionate about their work and mission

You are data‑driven, result‑oriented and a forward‑looking catalyst for social change

You have a collaborative and flexible work style. You’re excited to work cross‑functionally with other departments and independently

You have a passion for teaching others and being part of a culture of continuous improvement

You are an effective communicator with strong oral and written skills

You are strong at managing your time and you can balance multiple projects and tasks

For this role specifically, we are targeting a salary of $40,000-$45,760. The difference in salary is typically determined by several factors, including alignment with qualifications and level of experience.

QUESTIONS? If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

Seniority level

Entry level

Employment type

Full-time

Job function

Training

Information Technology

Education

Industries

Non-profit Organizations

Education

Technical and Vocational Training

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Pension plan

Paid paternity leave

Disability insurance

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