Compassus
Position Summary
The Hospice Care Consultant (HCC) is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The HCC is responsible for growing Compassus' market share within a defined Book of Business to help more patients get the care they need. This role focuses on growing hospice admissions by building strong relationships with healthcare providers, identifying eligible patients, and helping to ensure they are admitted quickly and appropriately. The dynamic, high‑performing sales professional is expected to meet or exceed clear admissions and market share growth goals. These goals are met by identifying and opening new accounts, and by growing share within existing accounts. Success requires more than strong sales abilities. The HCC must bring compassion, resilience, and the ability to support patients, families, and healthcare partners during highly sensitive and emotional times. The ideal candidate is highly‑motivated to achieve growth objectives, confident in navigating complex, emotional conversations, and comfortable working through difficult situations with professionalism and care. They take complete ownership of their work, stay organized under pressure, and bring a passion for helping people receive high‑quality care when they need it most.
Key Responsibilities
Drive significant growth within the assigned book of business by opening new accounts and expanding existing accounts. Leverage Compassus‑provided tools to identify new opportunities through detailed market analysis.
Secure referrals from physicians, staff, and administrators and partner with the operations team to ensure all clinically‑eligible patients are rapidly admitted.
Take full ownership of meeting or exceeding weekly performance goals and grow productivity levels on or ahead of pace with tenure‑based company expectations.
Cultivate and manage strong, trust‑based relationships with referral sources leveraging a personal, needs‑based consultative sales approach.
Show genuine compassion and empathy to patients and families. Maintain resilience in the face of the significant emotional challenges inherent to working in hospice care.
Always prioritize the patient. Be ready/willing to work outside standard business hours, including evenings and weekends, to ensure timely support and service for patients in need.
Seek out feedback from referral sources on service levels, quality, patients, etc., and demonstrate rapid, attentive responsiveness to protect the referral source relationship. Relay valuable insights to the operations team and help facilitate change where it is needed.
Demonstrate adaptability and readily embrace change (e.g., business priorities, team structure, and market dynamics) if/when it arises. Be ready to do what is required to best‑support the team/business.
Provide clinical training and education to referral partners to help improve understanding of hospice care.
Qualifications
Bachelor's degree in Business (strongly preferred).
Five (5) or more years of successful sales experience in relevant roles.
Proven track record of meeting/exceeding sales goals, with the ability to find and grow new accounts.
Excellent customer relationship management skills that drive continued growth in long‑standing accounts.
Experience in Hospice, Home Health, or Healthcare industry preferred; top‑performing sales professionals who understand and accept the challenges of hospice care encouraged to apply.
Mathematical skills: ability to add, subtract, multiply, divide, compute rate, ratio, percentage.
Language skills: effective communication at all levels; writing, reporting, presenting, and responding to questions.
Other skills: strong clinical knowledge; ability to engage key stakeholders; professional presence influencing desired results with both external and internal stakeholders.
Physical Demands The role requires regular standing, walking, and manual dexterity. Ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and ability to adjust focus.
Legal Notice At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal‑opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Benefits
Meaningful work: impact every day by honoring the quality of life of our patients.
Career development: access leadership pathways, mentorship, and personalized professional development.
Innovation meets compassion: collaborate with a supportive team using the latest tools and technologies.
Enhanced compensation: competitive pay, flexible time off, tuition reimbursement, and wellness programs.
Recognition: celebrate contributions through recognition programs.
A culture of belonging: thrive in a culture where you can be your authentic self, valued for your unique contributions.
Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
#J-18808-Ljbffr
Key Responsibilities
Drive significant growth within the assigned book of business by opening new accounts and expanding existing accounts. Leverage Compassus‑provided tools to identify new opportunities through detailed market analysis.
Secure referrals from physicians, staff, and administrators and partner with the operations team to ensure all clinically‑eligible patients are rapidly admitted.
Take full ownership of meeting or exceeding weekly performance goals and grow productivity levels on or ahead of pace with tenure‑based company expectations.
Cultivate and manage strong, trust‑based relationships with referral sources leveraging a personal, needs‑based consultative sales approach.
Show genuine compassion and empathy to patients and families. Maintain resilience in the face of the significant emotional challenges inherent to working in hospice care.
Always prioritize the patient. Be ready/willing to work outside standard business hours, including evenings and weekends, to ensure timely support and service for patients in need.
Seek out feedback from referral sources on service levels, quality, patients, etc., and demonstrate rapid, attentive responsiveness to protect the referral source relationship. Relay valuable insights to the operations team and help facilitate change where it is needed.
Demonstrate adaptability and readily embrace change (e.g., business priorities, team structure, and market dynamics) if/when it arises. Be ready to do what is required to best‑support the team/business.
Provide clinical training and education to referral partners to help improve understanding of hospice care.
Qualifications
Bachelor's degree in Business (strongly preferred).
Five (5) or more years of successful sales experience in relevant roles.
Proven track record of meeting/exceeding sales goals, with the ability to find and grow new accounts.
Excellent customer relationship management skills that drive continued growth in long‑standing accounts.
Experience in Hospice, Home Health, or Healthcare industry preferred; top‑performing sales professionals who understand and accept the challenges of hospice care encouraged to apply.
Mathematical skills: ability to add, subtract, multiply, divide, compute rate, ratio, percentage.
Language skills: effective communication at all levels; writing, reporting, presenting, and responding to questions.
Other skills: strong clinical knowledge; ability to engage key stakeholders; professional presence influencing desired results with both external and internal stakeholders.
Physical Demands The role requires regular standing, walking, and manual dexterity. Ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and ability to adjust focus.
Legal Notice At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal‑opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Benefits
Meaningful work: impact every day by honoring the quality of life of our patients.
Career development: access leadership pathways, mentorship, and personalized professional development.
Innovation meets compassion: collaborate with a supportive team using the latest tools and technologies.
Enhanced compensation: competitive pay, flexible time off, tuition reimbursement, and wellness programs.
Recognition: celebrate contributions through recognition programs.
A culture of belonging: thrive in a culture where you can be your authentic self, valued for your unique contributions.
Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
#J-18808-Ljbffr