Mattress Firm
Job Title
Sleep Expert
About the Role We help people sleep well, creating an exceptional in‑store experience. As a Sleep Expert, you will be a trusted sleep authority and offer best‑in‑class products, executing Mattress Firm selling programs with digital tools and supporting a seamless omnichannel experience.
Key Responsibilities
Create an environment where the customer is always at the center by cultivating strong relationships.
Provide technical and product knowledge information to customers and serve as subject matter expert.
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
Maintain awareness of the competition, advertisements and services offered by competitors.
Leverage social media to positively impact brand awareness and increase sales.
Lift, push, or pull 50+ pounds.
Benefits
Excellent career growth opportunities through on‑the‑job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on‑demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Compensation Competitive pay range $55,000–$65,000 per year, depending on qualifications and experience. For eligible leadership and individual contributor roles, additional bonus opportunities may be available.
Legal and EEO Legal authorization to work in the United States without sponsorship required; proof of eligibility must be provided.
EOE/Vet/Disability.
Application Deadline Applications will be accepted until 02/27/2026.
Philadelphia Opportunity Please note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. For further information about your rights, visit https://www.phila.gov/documents/fair-chance-hiring-law-poster/. Any background check after a conditional offer will be an individualized assessment based on your record.
Diverse Candidates Mattress Firm is an equal employment opportunity employer and is committed to a non‑discriminatory work environment. We celebrate diversity and inclusion, respect, integrity, customer focus, and innovation.
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About the Role We help people sleep well, creating an exceptional in‑store experience. As a Sleep Expert, you will be a trusted sleep authority and offer best‑in‑class products, executing Mattress Firm selling programs with digital tools and supporting a seamless omnichannel experience.
Key Responsibilities
Create an environment where the customer is always at the center by cultivating strong relationships.
Provide technical and product knowledge information to customers and serve as subject matter expert.
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
Maintain awareness of the competition, advertisements and services offered by competitors.
Leverage social media to positively impact brand awareness and increase sales.
Lift, push, or pull 50+ pounds.
Benefits
Excellent career growth opportunities through on‑the‑job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on‑demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Compensation Competitive pay range $55,000–$65,000 per year, depending on qualifications and experience. For eligible leadership and individual contributor roles, additional bonus opportunities may be available.
Legal and EEO Legal authorization to work in the United States without sponsorship required; proof of eligibility must be provided.
EOE/Vet/Disability.
Application Deadline Applications will be accepted until 02/27/2026.
Philadelphia Opportunity Please note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. For further information about your rights, visit https://www.phila.gov/documents/fair-chance-hiring-law-poster/. Any background check after a conditional offer will be an individualized assessment based on your record.
Diverse Candidates Mattress Firm is an equal employment opportunity employer and is committed to a non‑discriminatory work environment. We celebrate diversity and inclusion, respect, integrity, customer focus, and innovation.
#J-18808-Ljbffr