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Huntington National Bank

Customer Experience Banker - Livonia, MI

Huntington National Bank, Livonia, Michigan, us, 48153

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Customer Experience Banker - Livonia, MI Apply for the

Customer Experience Banker

position at

Huntington National Bank

in Livonia, MI.

Summary Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. You act as a Financial Concierge for walk‑in customers, retaining and growing consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and processing transactions accurately and efficiently while providing exemplary customer service.

Duties & Responsibilities

Providing excellent customer service and effectively resolving customer issues.

Being proficient in understanding and educating customers on consumer deposit products.

Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow‑up program, outbound calling, and sourcing referrals from customers and partners.

Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.

Adhering to all operational, security, risk and regulatory policies and procedures.

Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.

Other duties as assigned.

Basic Qualifications

High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.

Preferred Qualifications

1 year or more in customer service in banking, financial services or goal‑driven retail sales.

Cash handling skills.

Comfort with technology such as mobile services and online banking services.

Exempt Status: No (eligible for overtime pay)

Workplace Type: Office.

Huntington will not sponsor applicants for immigration benefits. Applicants must be currently authorized to work in the United States on a full‑time basis.

Huntington is an Equal Opportunity Employer.

Tobacco‑Free Hiring Practice: Visit Huntington’s Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Seniority level Entry level

Employment type Full‑time

Job function Finance and Sales

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