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Union Depot

Dispatcher

Union Depot, Phoenix, Arizona, United States, 85003

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The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

Benefit Information ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Programa de Beneficios de ABM

Basic Qualifications

Must be 18 years of age or older

No high school diploma, GED or college degree required.

No experience required and on the job training provided.

Preferred Qualifications

One (1) year of prior multi-line reception experience or dispatching experience preferred

Schedule Sunday-Monday 6:00am-4:30pm

Responsibilities

Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

Ensure timely and efficient movement of resources according to work orders and/or resource schedules

Oversee all communications within specifically assigned area(s)

Receive or prepare work orders and work schedules

Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information

Recognize and mitigate a variety of issues encountered within the department and other work environments

Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources

Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency

Compile statistics and reports on work progress

Monitor daily services and provide updates and reports

Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

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