Cape Fear Valley Health
Patient Representative - Clinics- Full Time-Days
Cape Fear Valley Health, Erwin, North Carolina, United States, 28339
Patient Representative - Clinics - Full Time - Days
Facility
CFV Internal Medicine Continuity Clinic - Erwin
Location
Erwin, North Carolina
Department
CFV Internal Medicine Continuity Clinic - Erwin
Work Shift
Days (United States of America)
Bonus
$2,000
Summary
Ensure optimum patient flow through the office; accurate and prompt submission of invoices to billing/collection department; initiation and maintenance of medical records; accurate, efficient scheduling of patient visits and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes; accurate transcription of non-medical dictation; timely submission of reports.
Major Job Functions
Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures
Ensure the completion of new patient information and update information for the medical record
Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately
Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end
Order all outside tests requested by the doctor; schedule patient appointments, confirm
Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily
Transcribe all non-medical dictation
Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager
File, fax and/or mail reports and records
Compile and submit month end reports in a timely manner
Assist in tracking supply inventory. Notifies Office Supervisor/Coordinator when supplies need to be reordered
Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy
Assist as required in non-invasive medical procedures or as security observer
As possible, knows where administrative/medical staff can be located and directs emergency messages
Other duties as assigned
Minimum Qualifications Education and Formal Training
High school diploma or equivalent required
Business-related courses preferred
Work Experience
1-2 years clerical experience
Medical business office or significant public contact preferred
Knowledge, Skills, and Abilities Required
Medical Terminology
PC skills preferred
Type 45-55 words per minute accurately
Tact and ability to deal with patients under stress
Good planning and organizational abilities
Speaking and hearing necessary to converse with the public
Knowledge of ICD-10 and CPT-4 coding for Part B billables is preferred
Physical Requirements
Must be able to see and read printed data and monitor screens
Manual dexterity
Visual and auditory acuity to collect information
Verbal communications skills
Ability to lift, stoop, bend, kneel, reach
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Hospitals and Health Care
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CFV Internal Medicine Continuity Clinic - Erwin
Location
Erwin, North Carolina
Department
CFV Internal Medicine Continuity Clinic - Erwin
Work Shift
Days (United States of America)
Bonus
$2,000
Summary
Ensure optimum patient flow through the office; accurate and prompt submission of invoices to billing/collection department; initiation and maintenance of medical records; accurate, efficient scheduling of patient visits and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes; accurate transcription of non-medical dictation; timely submission of reports.
Major Job Functions
Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures
Ensure the completion of new patient information and update information for the medical record
Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately
Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end
Order all outside tests requested by the doctor; schedule patient appointments, confirm
Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily
Transcribe all non-medical dictation
Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager
File, fax and/or mail reports and records
Compile and submit month end reports in a timely manner
Assist in tracking supply inventory. Notifies Office Supervisor/Coordinator when supplies need to be reordered
Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy
Assist as required in non-invasive medical procedures or as security observer
As possible, knows where administrative/medical staff can be located and directs emergency messages
Other duties as assigned
Minimum Qualifications Education and Formal Training
High school diploma or equivalent required
Business-related courses preferred
Work Experience
1-2 years clerical experience
Medical business office or significant public contact preferred
Knowledge, Skills, and Abilities Required
Medical Terminology
PC skills preferred
Type 45-55 words per minute accurately
Tact and ability to deal with patients under stress
Good planning and organizational abilities
Speaking and hearing necessary to converse with the public
Knowledge of ICD-10 and CPT-4 coding for Part B billables is preferred
Physical Requirements
Must be able to see and read printed data and monitor screens
Manual dexterity
Visual and auditory acuity to collect information
Verbal communications skills
Ability to lift, stoop, bend, kneel, reach
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Hospitals and Health Care
#J-18808-Ljbffr