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Pho Prime, LLC

Shop Manager / Locksmith Technician

Pho Prime, LLC, New York, New York, us, 10261

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Compensation: $30.00 - $50.00 per hour

Job Overview L.P. Security Maintenance Corp., a respected leader in commercial locksmithing and security systems, is seeking an experienced and highly organized Shop Manager / Locksmith Technician to run day‑to‑day operations in our locksmith shop. This unique hybrid role combines technical locksmith expertise with operational leadership. You'll manage shop workflow, supervise junior technicians, maintain inventory, and provide hands‑on locksmith services—from key systems to hardware repairs. If you're a motivated problem‑solver with a strong mechanical background and a passion for security, this is your opportunity to make an impact.

Key Responsibilities Shop Management

Oversee daily shop operations including inventory, order fulfillment, and equipment upkeep

Schedule and dispatch jobs efficiently

Supervise and mentor junior technicians and apprentices

Maintain shop cleanliness, safety, and organization

Order locks, parts, and hardware from vendors and suppliers

Enforce and uphold safety protocols (OSHA certification a plus)

Survey job sites and provide accurate estimates

Manage and maintain master key systems for clients

Locksmith Services

Perform rekeying, key duplication, and lock installation or repair (commercial and automotive)

Troubleshoot, diagnose, and repair door hardware, locks, and safes

Provide bench work and shop‑based repair services

Offer technical support and guidance to field locksmiths when needed

Qualifications

Minimum 3‑5 years of hands‑on locksmith experience required

Prior experience in a lead technician or management role strongly preferred

Extensive knowledge of key systems, lock brands, and commercial door hardware

Ability to start and maintain master key systems

Proficient in the use of key machines, pin kits, and specialized locksmith tools

Strong leadership and organizational skills

Must have a valid, clean driver's license

Physically able to lift heavy objects and stand for long periods

Excellent written and verbal communication skills

Bilingual (Spanish) is a plus, but not required

Benefits

Paid Vacation

Paid Sick Days

Paid Holidays

Medical Benefit Options

Tool Access and Equipment Support

Competitive Salary Based on Experience and Skill

Schedule Monday to Friday, 7:30 AM – 4:00 PM. Occasional overtime or after‑hours support may be requested based on project needs.

Location Headquartered in Queens, NY. This role is on‑site and does not require travel.

Equal Employment Opportunity Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

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