Saks Fifth Avenue
Assistant Store Director, Client Development
Saks Fifth Avenue, Woodbury, Minnesota, United States
Assistant Store Director, Client Development page is loaded## Assistant Store Director, Client Developmentlocations:
O5\_0709\_WOODBURYtime type:
Full timeposted on:
Posted 2 Days Agojob requisition id:
R-116049**Job Description:**Assistant Store Director, Client DevelopmentWHO WE ARE:Saks OFF 5TH is the premier destination for luxury off-price fashion. In our approximately 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.YOU WILL BE:As the Assistant Store Director, Client Development, you will lead by example in delivering high-touch, personalized service that deepens client relationships and drives loyalty. You’ll coach the team to engage meaningfully with clients, interpret customer signals, and tailor experiences that reflect individual preferences and needs. Using business insights and client data, you will refine outreach strategies, support brand-building events, and drive results tied to clienteling, sales goals, and program adoption. In the Store Director’s absence, you will serve as the store leader—ensuring smooth operations while maintaining a strong focus on client engagement and business performance.WHAT YOU WILL DO:Model and reinforce service behaviors that create exceptional customer experiences and foster loyaltyCreate memorable in-store experiences tailored to individual clientsAddress client concerns related to clienteling program and implementing tailored solutions to improve future interactionsCoach team on asking the right questions and reading customer signalsLead by example in client interaction and personalizationRefine sales and client strategies by generating insights and adjusting tactics to meet business goalsAdapt outreach client and event strategies based on business needs or feedbackCoach team on actions tied to client engagement, sales goals, and clienteling targetsUse product knowledge to inform strategic business decisions and coachingProvide coaching and training on credit, loyalty and clienteling strategiesFocus on achieving targets while holding the team accountable for performance and resultsCreate and execute event strategies, client communication flows and brand standardsUse business insights and calendar planning to drive long-term client developmentAct as de facto store leader in the Store Director’s absence, using sound judgment to maintain operations and optimal customer experienceWHAT YOU WILL BRING:Proven leadership experience in a customer-focused, relationship-based retail environmentDeep understanding of clienteling strategies and personalized service best practicesStrong coaching ability in areas of selling, client engagement, loyalty programs, and service recoveryExperience using data and insights to shape sales and client development strategiesAbility to create and execute in-store experiences and events aligned with brand standardsSkilled in driving performance through goal-setting, feedback, and accountabilityStrong communication, planning, and decision-making skillsComfortable making independent operational decisions when acting as store leaderFlexibility to work evenings, weekends and public holidaysYOUR LIFE AND CAREER AT SAKS OFF 5TH:Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformationExposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporateComprehensive benefits package for all eligible full-time employees (including medical, vision and dental)An amazing employee discountSALARY AND OTHER BENEFITS:The starting salary for this position is between [$60,000-$65,000 annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.[This position is also eligible for [bonus] [long-term incentive compensation awards].]Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).Thank you for your interest with Saks Global. We look forward to reviewing your application.Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [Contact Name/Department/Email].It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Revised 9/2025***Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.***
\*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.
On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. #J-18808-Ljbffr
O5\_0709\_WOODBURYtime type:
Full timeposted on:
Posted 2 Days Agojob requisition id:
R-116049**Job Description:**Assistant Store Director, Client DevelopmentWHO WE ARE:Saks OFF 5TH is the premier destination for luxury off-price fashion. In our approximately 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.YOU WILL BE:As the Assistant Store Director, Client Development, you will lead by example in delivering high-touch, personalized service that deepens client relationships and drives loyalty. You’ll coach the team to engage meaningfully with clients, interpret customer signals, and tailor experiences that reflect individual preferences and needs. Using business insights and client data, you will refine outreach strategies, support brand-building events, and drive results tied to clienteling, sales goals, and program adoption. In the Store Director’s absence, you will serve as the store leader—ensuring smooth operations while maintaining a strong focus on client engagement and business performance.WHAT YOU WILL DO:Model and reinforce service behaviors that create exceptional customer experiences and foster loyaltyCreate memorable in-store experiences tailored to individual clientsAddress client concerns related to clienteling program and implementing tailored solutions to improve future interactionsCoach team on asking the right questions and reading customer signalsLead by example in client interaction and personalizationRefine sales and client strategies by generating insights and adjusting tactics to meet business goalsAdapt outreach client and event strategies based on business needs or feedbackCoach team on actions tied to client engagement, sales goals, and clienteling targetsUse product knowledge to inform strategic business decisions and coachingProvide coaching and training on credit, loyalty and clienteling strategiesFocus on achieving targets while holding the team accountable for performance and resultsCreate and execute event strategies, client communication flows and brand standardsUse business insights and calendar planning to drive long-term client developmentAct as de facto store leader in the Store Director’s absence, using sound judgment to maintain operations and optimal customer experienceWHAT YOU WILL BRING:Proven leadership experience in a customer-focused, relationship-based retail environmentDeep understanding of clienteling strategies and personalized service best practicesStrong coaching ability in areas of selling, client engagement, loyalty programs, and service recoveryExperience using data and insights to shape sales and client development strategiesAbility to create and execute in-store experiences and events aligned with brand standardsSkilled in driving performance through goal-setting, feedback, and accountabilityStrong communication, planning, and decision-making skillsComfortable making independent operational decisions when acting as store leaderFlexibility to work evenings, weekends and public holidaysYOUR LIFE AND CAREER AT SAKS OFF 5TH:Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformationExposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporateComprehensive benefits package for all eligible full-time employees (including medical, vision and dental)An amazing employee discountSALARY AND OTHER BENEFITS:The starting salary for this position is between [$60,000-$65,000 annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.[This position is also eligible for [bonus] [long-term incentive compensation awards].]Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).Thank you for your interest with Saks Global. We look forward to reviewing your application.Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [Contact Name/Department/Email].It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Revised 9/2025***Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.***
\*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.
On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. #J-18808-Ljbffr