Gates Albert, Inc.
Inside Sales / Customer Service
Gates Albert, Inc., North Chili, New York, United States, 14514
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Inside Sales / Customer Service
role at
Gates Albert, Inc.
Manage customer orders to support production of parts on Davenport multi‑spindle screw machines.
Opportunities for growth: Training is provided to further the knowledge of inside sales and customer service specific to company policies and standards as well as other areas of the business.
Essential Functions & Responsibilities
Enter incoming orders verifying price, revision level and delivery date
Manage customer on‑line portals to generate and modify orders
Generate routing sheets for needed part orders
Manage customer questions and issues including delivery expedites and recovery plans
Manage below safety stock program
Manage min / max program for high volume parts
Manage customer revision log
Manage on time delivery metric for all customers
Experience with internal audits and familiarity with quality standards including IATF 16949‑2016, ISO 9001‑2015 and AS9100D is required
Minimum Experience: 5 years related inside sales / customer service experience.
Other Requirements
Ability to work collaboratively to solve problems relative to area of responsibility
Ability to adhere to safety rules, policy and procedures
Ability to adhere to employee rules, policy and procedures
Gates Albert Offers a stable environment, excellent benefits, 401(k) match and career growth.
EOE, including disability/vets
Salary: $25.00 - $40.00 per hour
Job Posted by ApplicantPro
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Machinery Manufacturing
Referral program: Referrals increase your chances of interviewing at Gates Albert, Inc. by 2x
#J-18808-Ljbffr
Inside Sales / Customer Service
role at
Gates Albert, Inc.
Manage customer orders to support production of parts on Davenport multi‑spindle screw machines.
Opportunities for growth: Training is provided to further the knowledge of inside sales and customer service specific to company policies and standards as well as other areas of the business.
Essential Functions & Responsibilities
Enter incoming orders verifying price, revision level and delivery date
Manage customer on‑line portals to generate and modify orders
Generate routing sheets for needed part orders
Manage customer questions and issues including delivery expedites and recovery plans
Manage below safety stock program
Manage min / max program for high volume parts
Manage customer revision log
Manage on time delivery metric for all customers
Experience with internal audits and familiarity with quality standards including IATF 16949‑2016, ISO 9001‑2015 and AS9100D is required
Minimum Experience: 5 years related inside sales / customer service experience.
Other Requirements
Ability to work collaboratively to solve problems relative to area of responsibility
Ability to adhere to safety rules, policy and procedures
Ability to adhere to employee rules, policy and procedures
Gates Albert Offers a stable environment, excellent benefits, 401(k) match and career growth.
EOE, including disability/vets
Salary: $25.00 - $40.00 per hour
Job Posted by ApplicantPro
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Machinery Manufacturing
Referral program: Referrals increase your chances of interviewing at Gates Albert, Inc. by 2x
#J-18808-Ljbffr