Payroll Solutions
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Implementation Manager
role at
Payroll Solutions .
Responsibilities
Lead a small implementation team.
Ensure deliverables are on timeline and scope.
Provide the best implementation experience and guidance to clients.
Oversee the implementation of new HCM and Benefit Services clients.
Organize and lead meetings with the clients to promote forward progress.
Bring in Subject‑Matter Experts (SME) to cover topics and assist in configuration of Onboarding/Offboarding, Benefits, TLM, GL, Applicant Tracking and additional ancillary products.
Be ultimately responsible for client satisfaction before transition to Customer Service.
Follow the defined project plan to effectively implement additional HCM services.
Communicate all steps and progress on a regularly scheduled basis with client and team.
Schedule and complete necessary new client on‑site, telephone, or internet training to customer satisfaction.
Manage client relationship and provide primary client service throughout implementation.
Qualifications
Bachelor's degree in a technical discipline or equivalent preferred.
Excellent organizational skills.
A strong product, service and technical background.
Highly organized, able to multi‑task and work with others, etc.
Excellent communication skills.
Proven customer service skills.
HCM and iSolved experience is a plus.
Benefits
Onsite, hybrid, or remote work arrangements.
Competitive medical, dental, and vision insurance plans.
FSA/HSA account options.
Paid Time Off (PTO).
401k employer matching program to save for retirement.
Tuition reimbursement and professional growth opportunities through continuing education.
Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
Bonuses for helping with business development leads.
Incredible potential for upward mobility and career growth.
Schedule This role supports our office hours of Monday‑Friday 9am‑5pm.
How to Apply First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the Payroll Solutions leadership.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Human Resources
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Implementation Manager
role at
Payroll Solutions .
Responsibilities
Lead a small implementation team.
Ensure deliverables are on timeline and scope.
Provide the best implementation experience and guidance to clients.
Oversee the implementation of new HCM and Benefit Services clients.
Organize and lead meetings with the clients to promote forward progress.
Bring in Subject‑Matter Experts (SME) to cover topics and assist in configuration of Onboarding/Offboarding, Benefits, TLM, GL, Applicant Tracking and additional ancillary products.
Be ultimately responsible for client satisfaction before transition to Customer Service.
Follow the defined project plan to effectively implement additional HCM services.
Communicate all steps and progress on a regularly scheduled basis with client and team.
Schedule and complete necessary new client on‑site, telephone, or internet training to customer satisfaction.
Manage client relationship and provide primary client service throughout implementation.
Qualifications
Bachelor's degree in a technical discipline or equivalent preferred.
Excellent organizational skills.
A strong product, service and technical background.
Highly organized, able to multi‑task and work with others, etc.
Excellent communication skills.
Proven customer service skills.
HCM and iSolved experience is a plus.
Benefits
Onsite, hybrid, or remote work arrangements.
Competitive medical, dental, and vision insurance plans.
FSA/HSA account options.
Paid Time Off (PTO).
401k employer matching program to save for retirement.
Tuition reimbursement and professional growth opportunities through continuing education.
Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
Bonuses for helping with business development leads.
Incredible potential for upward mobility and career growth.
Schedule This role supports our office hours of Monday‑Friday 9am‑5pm.
How to Apply First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the Payroll Solutions leadership.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Human Resources
#J-18808-Ljbffr