GoodVets
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Hospital Operations Manager
role at
GoodVets
Location: Chicago, IL. Full‑time, Mid‑Senior Level.
Who We Are GoodVets is a nationwide network of modern animal hospitals, co‑owned with local veterinarians who are passionate about delivering gold‑standard care. We sit at the intersection of quality‑first medicine and people‑first culture, providing a supportive, growth‑minded environment for our teams and unparalleled service for today’s pet parents.
The Opportunity As Hospital Operations Manager, you’ll be the operational heartbeat of the hospital. You’ll run day‑to‑day, ensuring your team meets and exceeds performance, financial, and client‑experience targets. From staffing and scheduling to inventory, compliance, and reporting, you’re the leader who makes the hospital run smoothly with a culture that attracts top talent and delivers exceptional veterinary care and patient experiences.
What You’ll Do
Lead all daily hospital operations
Ensure compliance with all operating standards and requirements
Create and maintain accurate work schedules
Hire, train, and onboard new team members—setting the bar for performance and culture
Prepare monthly reports on hospital performance, staffing needs, margins, and trends
Conduct performance reviews and provide coaching for growth
Monitor inventory, manage ordering, and maintain cost control
Support doctors, staff, and clients with clarity, speed, and professionalism
Your Profile
Operational Excellence: Ability to execute and enforce protocols, manage appointment flow, oversee inventory, and balance hands‑on tasks with leadership responsibilities
Client Relations: Maintain a top‑tier client experience and proactively resolve issues
Team Leadership: Hire and develop high‑performing teams; model accountability and professionalism
Culture & Growth: Build a positive, results‑driven environment and reward excellence
Technical Support: Strong veterinary technician skillset; able to model technical and patient‑care excellence
Required Qualifications
Proven work experience as a Hospital Operations Manager, Medical Office Manager, or similar role strongly preferred.
Three plus years in veterinary medicine with progressive responsibilities; technician background strongly preferred.
Powerful leadership skills and an empathetic approach to management; experience training and mentoring/developing others.
Advanced skills in Practice Management Systems and MS Excel.
Basic accounting skills.
Demonstrated ability to implement and enforce standard operating procedures and hospital protocols to maximize productivity and patient satisfaction.
Demonstrated ability to communicate clearly and effectively with hospital and corporate teams and the confidence to make important decisions.
Excellent problem‑solving capabilities, proactively manage and resolve conflict, and the ability to work well under pressure.
Demonstrated passion to make a difference in pets and people’s lives.
What We Offer
Competitive compensation: a strong base salary with a generous annual performance‑based bonus.
Comprehensive benefits package: medical, dental, vision insurance, flexible spending options, and disability coverage.
401(k) with company match.
Generous paid time off: paid holidays, vacation days, and personal time.
Employee discounts: significant savings on veterinary care and products at any GoodVets location.
A culture that values you: empathy, collaboration, celebrating wins.
Compensation $75,000—$80,000 USD annually, plus performance‑based bonus opportunities.
Apply Ready to take the next step in your career? Join a company that invests in you and your future. At GoodVets, you’re not just managing a hospital—you’re shaping the standard for veterinary care.
Apply today and let’s build something exceptional—together.
#J-18808-Ljbffr
Hospital Operations Manager
role at
GoodVets
Location: Chicago, IL. Full‑time, Mid‑Senior Level.
Who We Are GoodVets is a nationwide network of modern animal hospitals, co‑owned with local veterinarians who are passionate about delivering gold‑standard care. We sit at the intersection of quality‑first medicine and people‑first culture, providing a supportive, growth‑minded environment for our teams and unparalleled service for today’s pet parents.
The Opportunity As Hospital Operations Manager, you’ll be the operational heartbeat of the hospital. You’ll run day‑to‑day, ensuring your team meets and exceeds performance, financial, and client‑experience targets. From staffing and scheduling to inventory, compliance, and reporting, you’re the leader who makes the hospital run smoothly with a culture that attracts top talent and delivers exceptional veterinary care and patient experiences.
What You’ll Do
Lead all daily hospital operations
Ensure compliance with all operating standards and requirements
Create and maintain accurate work schedules
Hire, train, and onboard new team members—setting the bar for performance and culture
Prepare monthly reports on hospital performance, staffing needs, margins, and trends
Conduct performance reviews and provide coaching for growth
Monitor inventory, manage ordering, and maintain cost control
Support doctors, staff, and clients with clarity, speed, and professionalism
Your Profile
Operational Excellence: Ability to execute and enforce protocols, manage appointment flow, oversee inventory, and balance hands‑on tasks with leadership responsibilities
Client Relations: Maintain a top‑tier client experience and proactively resolve issues
Team Leadership: Hire and develop high‑performing teams; model accountability and professionalism
Culture & Growth: Build a positive, results‑driven environment and reward excellence
Technical Support: Strong veterinary technician skillset; able to model technical and patient‑care excellence
Required Qualifications
Proven work experience as a Hospital Operations Manager, Medical Office Manager, or similar role strongly preferred.
Three plus years in veterinary medicine with progressive responsibilities; technician background strongly preferred.
Powerful leadership skills and an empathetic approach to management; experience training and mentoring/developing others.
Advanced skills in Practice Management Systems and MS Excel.
Basic accounting skills.
Demonstrated ability to implement and enforce standard operating procedures and hospital protocols to maximize productivity and patient satisfaction.
Demonstrated ability to communicate clearly and effectively with hospital and corporate teams and the confidence to make important decisions.
Excellent problem‑solving capabilities, proactively manage and resolve conflict, and the ability to work well under pressure.
Demonstrated passion to make a difference in pets and people’s lives.
What We Offer
Competitive compensation: a strong base salary with a generous annual performance‑based bonus.
Comprehensive benefits package: medical, dental, vision insurance, flexible spending options, and disability coverage.
401(k) with company match.
Generous paid time off: paid holidays, vacation days, and personal time.
Employee discounts: significant savings on veterinary care and products at any GoodVets location.
A culture that values you: empathy, collaboration, celebrating wins.
Compensation $75,000—$80,000 USD annually, plus performance‑based bonus opportunities.
Apply Ready to take the next step in your career? Join a company that invests in you and your future. At GoodVets, you’re not just managing a hospital—you’re shaping the standard for veterinary care.
Apply today and let’s build something exceptional—together.
#J-18808-Ljbffr