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Volkswagen Group Services GmbH

Workplace Technologies Engineer

Volkswagen Group Services GmbH, Libertyville, Illinois, United States, 60092

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Volkswagen Financial Services, a wholly‑owned subsidiary of Volkswagen Group, is the trusted key to mobility for its brand partners. We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers, specializing in providing accessible mobility solutions for its customers. The company’s offerings include Retail Leasing, Retail Financing, Commercial Financing for new and used vehicles, and End‑of‑Term vehicle disposition.

Brief Role Description This position is Career Level 20P and located in Libertyville, IL with a Role Classification of Hybrid.

Role Summary The Workplace Technologies Engineer is responsible for designing, implementing, maintaining, and supporting all components of the Office 365 and Windows PC environments in a diverse enterprise setting. This role serves as a subject‑matter expert for Office 365, legacy on‑premises productivity applications, and Windows deployment automation. The engineer will create and manage software deployment packages, develop scripts for complex configurations, and provide advanced troubleshooting and technical support for end‑user computing and conferencing systems.

Responsibilities within this Role Main responsibility – 80%

Manage & monitor deployment of all client Windows Operating systems, software, patches, critical updates, and service packs on a timely basis in physical and virtual environments

Develop and maintain automated deployment systems which cater to self‑service

Recommend process improvements to ensure system scalability and reliability

Monitor the health of distribution points as well as content being distributed throughout the enterprise

Assist in the development, implementation, and support of client systems management

Work with the Sr. Manager, Workplace Technologies to develop deployment specifications and configurations

Act as the tier 3 technical contact, deliver advanced technical troubleshooting and problem‑solving solutions for corporate customers including issues escalated to the highest level of management

Microsoft Teams conferencing room systems, including design, hardware/software evaluations, monitoring, and troubleshooting

Collaborate with subject‑matter experts and escalation managers when additional support is needed

Work hand in hand with architects and engineers to design Workplace Technologies solutions

Intimate understanding of Networking Technologies (WiFi, DNS, DHCP, VLAN’s and VPN troubleshooting)

Maintain technical knowledge in the industry with internal/external training to improve performance and develop specialization

Deep understanding of the entire M365 application stack to include the various subscription plans

Active Directory & Entra ID

Strong experience with Microsoft Intune/SCCM

Additional responsibilities – 10%

3rd level support for the end‑user computing platform

Maintain technical knowledge in the industry with internal/external training

Additional responsibilities – 10%

Develop scripts to evaluate the environment and deploy solutions using PowerShell

Qualification Requirements Required Education:

B.S. in Computer Science (or equivalent experience)

7+ years in Information Technology

7+ years supporting Workplace Technologies Services; Microsoft M365 and/or Microsoft server technologies (e.g. Exchange Server, SharePoint Server and/or OneDrive) and/or Microsoft Windows operating systems, configuration and deployment platforms (SCCM, Intune) and client‑based applications

2+ years’ experience with scripting and automation technologies (PowerShell, Microsoft Graph API, Azure Automation)

Skills:

Comprehensive knowledge of the M365 suite (Word, Excel, PowerPoint, Outlook, OneDrive, Windows OS, Power Platform, Viva Platform)

Active Directory & Entra ID

SharePoint Online, Exchange Online, Microsoft Teams

Microsoft Windows 10/11 Enterprise

Microsoft System Center Configuration Manager and Intune

Group policy creation and administration

Proficiency in managing and securing endpoints (laptops, printers, scanners, mobile devices)

Virtual Workstation system design and administration

Windows PowerShell, Shell & vbScript (scripting)

Basic knowledge of networking, server, and virtual technologies

Clear and effective communication with team members and stakeholders

Ability to explain technical concepts to non‑technical users

Security mindset – design, implement and maintain secure solutions

Willingness to learn and stay up to date on the latest technologies and trends

Thorough knowledge of legacy Office applications to include Word, Excel, OneNote, PowerPoint, Teams, OneDrive, etc.

Volkswagen Financial Services is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.

This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.

This Organization participates in E‑Verify. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

Job ID: 20307

Company: VW Credit, Inc.

Location: Libertyville, IL, US, 60048

Department: IT and Digitalization

Working Model: Full‑time

Contract Type: Assignee

Remote Working: According to company policy

Posting Date: Jan 7, 2026

We are the key to mobility - become a part of this exciting journey now! Discover a variety of tasks and new challenges. Together we will implement exciting projects and reshape the future of mobility.

In case of further inquiry please provide the Job‑ID as reference number.

Notice | This job portal is provided and operated centrally by Volkswagen AG. The job vacancies shown in the job portal, as well as further information, are defined and managed by the respective Group companies and only provided centrally on a systemic basis by Volkswagen AG in its role as provider of the job portal.

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