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DECA Dental Group

Dental Office Manager

DECA Dental Group, Morrisville, North Carolina, United States, 27560

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Dental Office Manager – Join us. Where your smile truly matters! At

Ideal Dental , we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America's fastest‑growing dental groups, we’re driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be

clinician-founded

and

clinician-led , with a focus on patient‑centered care and an unwavering commitment to innovation and growth.

Job Summary A

Dental Office Manager

is responsible for overseeing all day‑to‑day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office's needs. Every day, you’ll help create beautiful smiles and contribute to the health and well‑being of the community.

Responsibilities

Oversee daily operations: manage all day‑to‑day activities from patient flow to team coordination.

Deliver exceptional patient service: address and resolve patient service issues with professionalism and care.

Develop and manage the team: lead, mentor, and support the dental team, providing opportunities for professional development.

Foster team morale: build and maintain a supportive, engaging work environment that aligns with our company culture.

Staff scheduling: create and manage efficient staff schedules, balancing office needs with team availability.

Audit patient accounts: review and verify patient accounts for accuracy, ensuring all billing and records are in top shape.

Guide treatment plans: present treatment options clearly and compassionately, assisting patients in overcoming financial barriers.

Track office performance: complete daily and monthly reports, analyzing key metrics to drive office efficiency and growth.

Support office needs: take on additional duties as required, contributing to the overall success of the office.

Travel for DeNovo offices: be flexible and open to traveling to newly acquired DeNovo offices as needed to support integration and seamless operations.

Qualifications

Minimum of 2 years of management experience, with dental experience preferred.

High school diploma or equivalent.

A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff.

Strong communication and customer service skills.

Proven leadership abilities, with the ability to lead by example and motivate the team.

A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for.

Excellent multi‑tasking skills, staying organized and focused in a fast‑paced environment.

Will be required to travel for DeNovo offices if new or acquired offices are involved.

Benefits

Monthly bonus potential.

Medical insurance.

Discounted dental benefits for the employee, their spouse, and dependent children.

Paid holidays.

Paid time off (PTO).

401(k).

Employee scholarship program.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Health Care Provider – Hospitals and Health Care

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