Medasource
Internal and Campus Recruiter
Job Summary
The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication.
Key Responsibilities
VMS System Management (If Applicable)
Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS)
Ensure compliance with client‑specific requirements and deadlines
Track activity and status updates within VMS platforms
Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals to ensure proper placements within internal ATS.
Update contractor records for extensions, terminations, and any other operational changes.
Assist in extension processes, rate increases, offboarding, and related administrative tasks
Client‑Specific Onboarding
Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client’s expectations
Monitor completion and ensure compliance prior to consultant engagements
Responsible for distribution of all clients related access and equipment documentation.
Serve as the point of contact between internal teams, clients, and contractors during onboarding
Timekeeping & Payroll Coordination
Act as the main point of contact for all timekeeping access issues
Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials
Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative
Industries: Staffing and Recruiting; Hospitals and Health Care
Benefits
Medical insurance
Vision insurance
Paid maternity leave
Paid paternity leave
401(k)
Disability insurance
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The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication.
Key Responsibilities
VMS System Management (If Applicable)
Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS)
Ensure compliance with client‑specific requirements and deadlines
Track activity and status updates within VMS platforms
Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals to ensure proper placements within internal ATS.
Update contractor records for extensions, terminations, and any other operational changes.
Assist in extension processes, rate increases, offboarding, and related administrative tasks
Client‑Specific Onboarding
Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client’s expectations
Monitor completion and ensure compliance prior to consultant engagements
Responsible for distribution of all clients related access and equipment documentation.
Serve as the point of contact between internal teams, clients, and contractors during onboarding
Timekeeping & Payroll Coordination
Act as the main point of contact for all timekeeping access issues
Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials
Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative
Industries: Staffing and Recruiting; Hospitals and Health Care
Benefits
Medical insurance
Vision insurance
Paid maternity leave
Paid paternity leave
401(k)
Disability insurance
#J-18808-Ljbffr