CTS Complete Technical Services
The Travel Coordinator is responsible for managing end-to-end domestic and international travel arrangements for VIPs and senior leadership in a fast-paced, global environment. This role oversees complex multi-city itineraries using Sabre, including ticketing, exchanges, reissues, and last-minute changes, while ensuring accuracy, efficiency, and traveler satisfaction.
The Travel Coordinator ensures compliance with corporate travel policies, airline fare rules, visa and passport requirements, and country-specific entry regulations. Acting as a trusted point of contact, the role delivers discreet, high-touch service across multiple time zones, proactively resolving travel disruptions, controlling costs, and ensuring seamless travel experiences from planning through completion.
Duties and Responsibilities
Coordinates complete domestic and international travel for employees, VIPs, and senior leadership, including air, hotel, ground transportation, and special travel requests.
Serve as the primary point of contact for executives and VIP travelers, delivering high-level travel support with discretion and professionalism.
Utilize Sabre at an expert level to create, modify, reissue, exchange, and refund complex multi-city and international itineraries.
Manage last-minute and after-hours travel changes, disruptions, and emergency situations across multiple time zones.
Ensure compliance with company travel policies while advising travelers on cost-effective routes and fare options.
Maintain deep knowledge of international fares, airline rules, ticketing requirements, and country-specific travel regulations.
Coordinate visa, passport, LOI, and entry requirements in partnership with immigration and visa service providers.
Liaise with airlines, hotels, travel management companies, and internal stakeholders to resolve issues and secure priority accommodations.
Track and reconcile travel documentation, ticket numbers, credits, and unused tickets to maximize value and reduce waste.
Maintain accurate traveler profiles, preferences, and special needs within Sabre and corporate travel systems.
Provide guidance and training to less experienced coordinators on best practices, international travel planning, and system usage.
Uphold confidentiality and data privacy standards when handling executive and sensitive travel information.
Track and manage travel expenses, ensuring adherence to company policies and budget constraints.
Assist employees with using the online travel tool.
Qualifications
Considerable professional experience as a Travel Agent or Travel Coordinator supporting domestic and international travel.
Proficiency in Sabre, including complex international bookings, exchanges, reissues, refunds, and multi‑city itineraries.
Demonstrated expertise in international airfares, airline rules, ticketing requirements, and fare construction.
Strong knowledge of passports, visas, LOI’s, and country‑specific entry requirements for global travel.
Proven experience supporting VIP travelers and senior leadership with a high level of discretion and professionalism.
Ability to manage high‑volume travel requests in fast‑paced, time‑sensitive environments.
Strong communication and customer service skills with a solution‑oriented mindset.
High attention to detail and accuracy in booking, documentation, and traveler records.
Ability to work independently while collaborating effectively with internal stakeholders, airlines, and travel vendors.
Proficient in Microsoft Office and corporate travel systems.
Commitment to confidentiality and data privacy when handling sensitive traveler and executive information.
Preferred Qualifications
Bachelor’s degree or equivalent combination of education and experience.
3–7+ years of experience coordinating domestic and international travel.
Proven experience supporting executives, and VIPs.
Experience in a fast‑paced, high‑volume corporate environment.
Behavioral Competencies
Analytical Thinking
Interpret, link, and analyze information to understand complex issues.
Adaptability
Adjust own behaviors to work efficiently and effectively in, changing situations, and/or different environments.
Ability to quickly learn company software systems.
Customer Focus
Understand internal/external customer needs and concerns and provide sound recommendations and or/or solutions.
Communication
Listen to others and communicate effectively in a manner that fosters open communication.
Strong presentation and communication skills, both verbal and written.
Ability to effectively communicate with senior leaders internally and with internal/external customers.
Demonstrate a high level of emotional intelligence by being aware of own emotions and those knowing how to manger emotions in high stress situations.
Accountability
Holds self and others accountable for measurable high‑quality, timely and cost‑effective results.
Determines objectives, sets priorities and delegates work.Accepts responsibility for mistakes.
Comply with established control systems and rules.
Technical Competencies
Experience with Sabre travel management software and online booking tool.
Team – oriented mindset with a positive attitude towards collaboration.Stays current with industry trends and changes in travel regulations, ensuring compliance with all bookings.
Seniority Level
Mid-Senior level
Employment Type
Contract
Job Function
Administrative and Management
Industries
Energy Technology and Engineering Services
Benefits
Medical insurance
Vision insurance
401(k)
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The Travel Coordinator ensures compliance with corporate travel policies, airline fare rules, visa and passport requirements, and country-specific entry regulations. Acting as a trusted point of contact, the role delivers discreet, high-touch service across multiple time zones, proactively resolving travel disruptions, controlling costs, and ensuring seamless travel experiences from planning through completion.
Duties and Responsibilities
Coordinates complete domestic and international travel for employees, VIPs, and senior leadership, including air, hotel, ground transportation, and special travel requests.
Serve as the primary point of contact for executives and VIP travelers, delivering high-level travel support with discretion and professionalism.
Utilize Sabre at an expert level to create, modify, reissue, exchange, and refund complex multi-city and international itineraries.
Manage last-minute and after-hours travel changes, disruptions, and emergency situations across multiple time zones.
Ensure compliance with company travel policies while advising travelers on cost-effective routes and fare options.
Maintain deep knowledge of international fares, airline rules, ticketing requirements, and country-specific travel regulations.
Coordinate visa, passport, LOI, and entry requirements in partnership with immigration and visa service providers.
Liaise with airlines, hotels, travel management companies, and internal stakeholders to resolve issues and secure priority accommodations.
Track and reconcile travel documentation, ticket numbers, credits, and unused tickets to maximize value and reduce waste.
Maintain accurate traveler profiles, preferences, and special needs within Sabre and corporate travel systems.
Provide guidance and training to less experienced coordinators on best practices, international travel planning, and system usage.
Uphold confidentiality and data privacy standards when handling executive and sensitive travel information.
Track and manage travel expenses, ensuring adherence to company policies and budget constraints.
Assist employees with using the online travel tool.
Qualifications
Considerable professional experience as a Travel Agent or Travel Coordinator supporting domestic and international travel.
Proficiency in Sabre, including complex international bookings, exchanges, reissues, refunds, and multi‑city itineraries.
Demonstrated expertise in international airfares, airline rules, ticketing requirements, and fare construction.
Strong knowledge of passports, visas, LOI’s, and country‑specific entry requirements for global travel.
Proven experience supporting VIP travelers and senior leadership with a high level of discretion and professionalism.
Ability to manage high‑volume travel requests in fast‑paced, time‑sensitive environments.
Strong communication and customer service skills with a solution‑oriented mindset.
High attention to detail and accuracy in booking, documentation, and traveler records.
Ability to work independently while collaborating effectively with internal stakeholders, airlines, and travel vendors.
Proficient in Microsoft Office and corporate travel systems.
Commitment to confidentiality and data privacy when handling sensitive traveler and executive information.
Preferred Qualifications
Bachelor’s degree or equivalent combination of education and experience.
3–7+ years of experience coordinating domestic and international travel.
Proven experience supporting executives, and VIPs.
Experience in a fast‑paced, high‑volume corporate environment.
Behavioral Competencies
Analytical Thinking
Interpret, link, and analyze information to understand complex issues.
Adaptability
Adjust own behaviors to work efficiently and effectively in, changing situations, and/or different environments.
Ability to quickly learn company software systems.
Customer Focus
Understand internal/external customer needs and concerns and provide sound recommendations and or/or solutions.
Communication
Listen to others and communicate effectively in a manner that fosters open communication.
Strong presentation and communication skills, both verbal and written.
Ability to effectively communicate with senior leaders internally and with internal/external customers.
Demonstrate a high level of emotional intelligence by being aware of own emotions and those knowing how to manger emotions in high stress situations.
Accountability
Holds self and others accountable for measurable high‑quality, timely and cost‑effective results.
Determines objectives, sets priorities and delegates work.Accepts responsibility for mistakes.
Comply with established control systems and rules.
Technical Competencies
Experience with Sabre travel management software and online booking tool.
Team – oriented mindset with a positive attitude towards collaboration.Stays current with industry trends and changes in travel regulations, ensuring compliance with all bookings.
Seniority Level
Mid-Senior level
Employment Type
Contract
Job Function
Administrative and Management
Industries
Energy Technology and Engineering Services
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr