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Inside Higher Ed

Digital Learning Help Desk Analyst – LMS Support & Training

Inside Higher Ed, Commerce, Texas, United States, 75428

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A leading educational organization in Texas is seeking an Innovative Digital Learning Help Desk Analyst to provide frontline technical support for the learning management system (D2L Brightspace) and associated technologies. This role is responsible for troubleshooting and resolving user issues, documenting support interactions, and delivering faculty training. The ideal candidate holds a Bachelor's degree in Educational Technology, has experience with learning technologies, and excels in customer service. This position offers a full-time entry-level opportunity with growth potential in a collaborative environment. #J-18808-Ljbffr