Schulte Hospitality Group
Front Office Manager
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Schulte Hospitality Group
Schulte Companies is seeking an energetic, experienced, and hands‑on Front Office Manager to join our team! Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders, and continuously strive make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team.
Benefits
Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships, and more!
Job Duties And Responsibilities
Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk situations.
Coordinates blocking of rooms.
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.
Ensures recognition of employees takes place across areas of responsibility.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Education And Experience
Minimum of three (3) years in a similar leadership role (e.g., Front desk supervisor, Assistant Front Office Manager, etc.).
Minimum of High School education; post‑high school education preferred.
Knowledge, Skills And Abilities
Basic math skills.
Ability to communicate effectively verbally and in writing.
Strong leadership skills.
Ability to exceed expectations of guests and team members.
Excellent time management skills.
In‑depth knowledge of hotel Front Desk operations.
Schulte Companies is an Equal Opportunity Employer.
#J-18808-Ljbffr
–
Schulte Hospitality Group
Schulte Companies is seeking an energetic, experienced, and hands‑on Front Office Manager to join our team! Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders, and continuously strive make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team.
Benefits
Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships, and more!
Job Duties And Responsibilities
Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk situations.
Coordinates blocking of rooms.
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.
Ensures recognition of employees takes place across areas of responsibility.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Education And Experience
Minimum of three (3) years in a similar leadership role (e.g., Front desk supervisor, Assistant Front Office Manager, etc.).
Minimum of High School education; post‑high school education preferred.
Knowledge, Skills And Abilities
Basic math skills.
Ability to communicate effectively verbally and in writing.
Strong leadership skills.
Ability to exceed expectations of guests and team members.
Excellent time management skills.
In‑depth knowledge of hotel Front Desk operations.
Schulte Companies is an Equal Opportunity Employer.
#J-18808-Ljbffr