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Tradition Senior Living, LP

Concierge - Full Time

Tradition Senior Living, LP, Dallas, Texas, United States, 75215

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Concierge - Full Time

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Tradition Senior Living, LP

CONCIERGE (M-Th 8-4) We are currently seeking a

Concierge Team Member

at our

Dallas - Prestonwood

community. In this role, you will create a positive first impression of the community via telephone and in person. You will greet visitors, handle telephone calls, receive and distribute messages, interact with residents to schedule maintenance and other services, handle clerical tasks, and manage the general atmosphere of the front desk area. You will answer emergency calls and contact appropriate authorities when necessary.

Responsibilities

Greet all prospects, family, friends, vendors and other visitors.

Assist residents with questions and concerns.

Enforce community security protocol.

Communicate resident status changes to all staff.

Communicate resident concerns or needs to appropriate department director and Executive Director.

Write and read updates in the Front Desk Communication Log every shift.

Perform all resident safety and system checks.

Record maintenance/emergency incidents and report emergencies to responsible department director and Executive Director.

Assist the various department Directors with tasks as requested.

Qualifications

At least one year of experience with front desk management in a hotel or similar setting, or equivalent experience and education.

Energetic, positive demeanor with a caring, compassionate attitude.

Ability to read, write and communicate in English.

Ability to direct, supervise and coordinate the work of others and motivate positive performance.

Sound organizational and time management skills.

Good judgment, problem solving and decision-making skills.

Ability to utilize the computer and related software programs.

Ability to handle emergency situations professionally and calmly.

Ability to maintain confidential matters.

Benefits

Comprehensive Benefits: health insurance, 401k, paid time off and other perks to ensure well-being and satisfaction.

Growth Opportunities: numerous opportunities for professional development and career advancement.

Diverse Opportunities: roles across multiple locations to match skills and interests.

The Tradition Senior Living is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected characteristic. All qualified applicants will receive consideration for employment without regard to these factors. We believe that diversity and inclusion among our employees are critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

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