Kroger Mountain View Foods
Job Title
DELI/ASST DEPT LEADER
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Kroger Mountain View Foods
Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages customers to return. Achieve sales and profit goals established for the department and control all quality assurance standards. Monitor all functions, duties and activities related to the Deli department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Promote trust and respect among associates, with a positive attitude
Communicate company, department, and job specific information to associates
Establish department performance goals and empower associates to meet or exceed targets through teamwork
Develop adequate scheduling to manage customer volume
Train and develop associates on their job performance and participate in the performance appraisal process
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products
Inform customers of produce specials and offer product samples to help customers discover new items
Review/inspect products for quality and freshness and take appropriate action
Develop and implement a department business plan to achieve desired results
Create and execute sales promotions in partnership with store management
Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department
Prepare and submit seasonal critiques for the sales and merchandising supervisor
Implement the periodic promotional plan for the department
Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents
Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
Adhere to all local, state and federal laws, and company guidelines
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications MINIMUM
Excellent oral/written communication skills
Knowledge of basic math (counting, addition, subtraction)
Ability to handle stressful situations
Current food handlers permit once employed
DESIRED
High School Diploma or GED
Any management experience
Any deli/retail experience
Second language (speaking, reading and/or writing)
About Us Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we’re proudly serving QFC customers in 59 stores throughout Washington and Oregon. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities and each other. We help feed your future by providing the value and care you need to grow.
Benefits The Kroger Family of Companies offers comprehensive benefits to support Associate Well‑Being, including:
Wide range of healthcare coverage (medical, dental, vision, prescription)
Flexible scheduling, paid time off, holiday and sick pay based on eligibility and length of service
Employee Assistance Program and free counseling; financial tools and coaching with Goldman Sachs Ayco
Associate discounts on food, travel, technology and more
Up to $21,000 in tuition reimbursement over your career
A abundance of industry‑leading training programs and diverse career pathways
Growth & Development
Tuition assistance, college scholarships and educational leave of absence
Robust internal training and development resources to grow your career
Working with Us We provide a full plate of benefits that promote physical, emotional and financial well‑being, including health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. You’ll also help us make a difference in our communities through our Zero Hunger | Zero Waste and Diversity, Equity and Inclusion plans.
How to Apply If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
#J-18808-Ljbffr
–
Kroger Mountain View Foods
Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages customers to return. Achieve sales and profit goals established for the department and control all quality assurance standards. Monitor all functions, duties and activities related to the Deli department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Promote trust and respect among associates, with a positive attitude
Communicate company, department, and job specific information to associates
Establish department performance goals and empower associates to meet or exceed targets through teamwork
Develop adequate scheduling to manage customer volume
Train and develop associates on their job performance and participate in the performance appraisal process
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products
Inform customers of produce specials and offer product samples to help customers discover new items
Review/inspect products for quality and freshness and take appropriate action
Develop and implement a department business plan to achieve desired results
Create and execute sales promotions in partnership with store management
Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department
Prepare and submit seasonal critiques for the sales and merchandising supervisor
Implement the periodic promotional plan for the department
Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents
Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
Adhere to all local, state and federal laws, and company guidelines
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications MINIMUM
Excellent oral/written communication skills
Knowledge of basic math (counting, addition, subtraction)
Ability to handle stressful situations
Current food handlers permit once employed
DESIRED
High School Diploma or GED
Any management experience
Any deli/retail experience
Second language (speaking, reading and/or writing)
About Us Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we’re proudly serving QFC customers in 59 stores throughout Washington and Oregon. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities and each other. We help feed your future by providing the value and care you need to grow.
Benefits The Kroger Family of Companies offers comprehensive benefits to support Associate Well‑Being, including:
Wide range of healthcare coverage (medical, dental, vision, prescription)
Flexible scheduling, paid time off, holiday and sick pay based on eligibility and length of service
Employee Assistance Program and free counseling; financial tools and coaching with Goldman Sachs Ayco
Associate discounts on food, travel, technology and more
Up to $21,000 in tuition reimbursement over your career
A abundance of industry‑leading training programs and diverse career pathways
Growth & Development
Tuition assistance, college scholarships and educational leave of absence
Robust internal training and development resources to grow your career
Working with Us We provide a full plate of benefits that promote physical, emotional and financial well‑being, including health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. You’ll also help us make a difference in our communities through our Zero Hunger | Zero Waste and Diversity, Equity and Inclusion plans.
How to Apply If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
#J-18808-Ljbffr