Randalls Food Market
Duties And Responsibilities
Maintain an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service. Assist customers by making product suggestions and filling special orders. Answer and respond to incoming calls appropriately and resolve customer complaints. Engage in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction. Specific knowledge of duties performed by all department employees. Oversee and assist with all department duties such as: preparation, brewing and serving food items. Implement proper and efficient product preparation and packaging techniques. Use and operate related equipment such as kitchen utensils, conventional and microwave ovens, coffee grinder, coffee machine, espresso machine, benders, printers and pallet jacks. Maintain hot and cold foods to company standards. Brews coffee and tea. Operate electronic cash register to total customer’s final bill. Accept payment and make correct change for customers. Knowledge of proper procedures and coffee bar layout. Maintain case cleanliness and visual appeal. Responsible for ensuring the proper cleanliness, sanitation and appearance of Starbucks area, equipment and for ensuring a safe work environment. Ensure temperatures are maintained in all phases of preparation, display and storage. Schedule, supervise, train and assign duties to department employees. Schedule employees to ensure adequate coverage and service levels. Train employees on store policies, sales and record keeping procedures. Identify and train employees with high potential for advancement opportunities. Plan daily operations, monitor production process following company procedures and profitability. Prepare sales and inventory reports. Physical inventory taken every 4 weeks. Control inventory to ensure adequate product quantity, quality and freshness and maintain inventory levels according to division directives. Stocks and rotates product. Maintain and organize cooler. Understand opening and closing department procedures. Build displays, rotate and discard outdated or spoiled product. Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Responsible for insuring proper code dating for all products within the department are being enforced. Monitor employee productivity and evaluate overall performance. Initiate personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions. Ability to follow and maintain department standards and requirements in handling quick sales items. Implement effective promotional and seasonal displays. Perform receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortages, stocking and rotating product. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Management and Manufacturing Industries
Food and Beverage Services
#J-18808-Ljbffr
Maintain an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly customer service. Assist customers by making product suggestions and filling special orders. Answer and respond to incoming calls appropriately and resolve customer complaints. Engage in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction. Specific knowledge of duties performed by all department employees. Oversee and assist with all department duties such as: preparation, brewing and serving food items. Implement proper and efficient product preparation and packaging techniques. Use and operate related equipment such as kitchen utensils, conventional and microwave ovens, coffee grinder, coffee machine, espresso machine, benders, printers and pallet jacks. Maintain hot and cold foods to company standards. Brews coffee and tea. Operate electronic cash register to total customer’s final bill. Accept payment and make correct change for customers. Knowledge of proper procedures and coffee bar layout. Maintain case cleanliness and visual appeal. Responsible for ensuring the proper cleanliness, sanitation and appearance of Starbucks area, equipment and for ensuring a safe work environment. Ensure temperatures are maintained in all phases of preparation, display and storage. Schedule, supervise, train and assign duties to department employees. Schedule employees to ensure adequate coverage and service levels. Train employees on store policies, sales and record keeping procedures. Identify and train employees with high potential for advancement opportunities. Plan daily operations, monitor production process following company procedures and profitability. Prepare sales and inventory reports. Physical inventory taken every 4 weeks. Control inventory to ensure adequate product quantity, quality and freshness and maintain inventory levels according to division directives. Stocks and rotates product. Maintain and organize cooler. Understand opening and closing department procedures. Build displays, rotate and discard outdated or spoiled product. Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Responsible for insuring proper code dating for all products within the department are being enforced. Monitor employee productivity and evaluate overall performance. Initiate personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions. Ability to follow and maintain department standards and requirements in handling quick sales items. Implement effective promotional and seasonal displays. Perform receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortages, stocking and rotating product. Seniority Level
Mid-Senior level Employment Type
Full-time Job Function
Management and Manufacturing Industries
Food and Beverage Services
#J-18808-Ljbffr