Amazon
Senior Engagement Manager , Professioanl Services, AWS Industries
Amazon, Memphis, Tennessee, us, 37544
Senior Engagement Manager, Professional Services, AWS Industries
Job ID: 3147752 | Amazon Web Services, Inc.
Overview The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients, bridging business requirements with technical solutions, facilitating technical discussions, and ensuring alignment with customer outcomes. Applying AWS frameworks such as Well‑Architected and Cloud Adoption Framework, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact. You will also be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and communicate technical concepts to both technical and business audiences.
As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, establish best practices in your domain, and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.
Key Responsibilities
Leading and managing complex cloud migration and implementation projects
Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
Distilling customer needs into clear technical requirements and mapping them to business outcomes
Decomposing complex technical problems into actionable, deliverable solutions
Contributing to technical documentation and defining documentation standards
Basic Qualifications
Bachelor’s degree in a STEM field
Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
Experience in leading multiple Agile teams (e.g., Scrum Masters, Product Owners) concurrently or at scale
Experience in leading and delivering enterprise‑level IT engagements
Preferred Qualifications
Active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2)
Experience delivering customer engagements in a professional services role
AWS Professional level certification, or experience communicating technical concepts to diverse audiences in pre‑sales environments
Benefits & Compensation Our base pay for this position ranges from $138,200/year in our lowest geographic market up to $238,900/year in our highest geographic market. Total compensation may include equity, sign‑on payments, and other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.
Why AWS Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. We pioneer cloud computing and constantly innovate, which is why customers from startups to Global 500 companies trust our products and services.
Work/Life Balance We value work‑life harmony and strive for flexibility as part of our working culture. Supporting employees in both workplace and home is essential to our success.
Inclusive Team Culture Our employee‑led affinity groups foster a culture of inclusion that empowers us to celebrate our differences. Ongoing events and learning experiences like CORE and AmazeCon keep us embracing our uniqueness.
Mentorship and Career Growth We continually raise our performance bar, providing knowledge‑sharing, mentorship, and career‑advancing resources to help you develop into a rounded professional.
Equal Opportunity Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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Overview The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients, bridging business requirements with technical solutions, facilitating technical discussions, and ensuring alignment with customer outcomes. Applying AWS frameworks such as Well‑Architected and Cloud Adoption Framework, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact. You will also be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and communicate technical concepts to both technical and business audiences.
As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, establish best practices in your domain, and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.
Key Responsibilities
Leading and managing complex cloud migration and implementation projects
Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
Distilling customer needs into clear technical requirements and mapping them to business outcomes
Decomposing complex technical problems into actionable, deliverable solutions
Contributing to technical documentation and defining documentation standards
Basic Qualifications
Bachelor’s degree in a STEM field
Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
Experience in leading multiple Agile teams (e.g., Scrum Masters, Product Owners) concurrently or at scale
Experience in leading and delivering enterprise‑level IT engagements
Preferred Qualifications
Active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2)
Experience delivering customer engagements in a professional services role
AWS Professional level certification, or experience communicating technical concepts to diverse audiences in pre‑sales environments
Benefits & Compensation Our base pay for this position ranges from $138,200/year in our lowest geographic market up to $238,900/year in our highest geographic market. Total compensation may include equity, sign‑on payments, and other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.
Why AWS Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. We pioneer cloud computing and constantly innovate, which is why customers from startups to Global 500 companies trust our products and services.
Work/Life Balance We value work‑life harmony and strive for flexibility as part of our working culture. Supporting employees in both workplace and home is essential to our success.
Inclusive Team Culture Our employee‑led affinity groups foster a culture of inclusion that empowers us to celebrate our differences. Ongoing events and learning experiences like CORE and AmazeCon keep us embracing our uniqueness.
Mentorship and Career Growth We continually raise our performance bar, providing knowledge‑sharing, mentorship, and career‑advancing resources to help you develop into a rounded professional.
Equal Opportunity Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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