Chevron Federal Credit Union
Chevron Federal Credit Union is one of the top‑run credit unions in the country – and one of the largest, with $5 billion in assets. Our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work‑life balance, mutual respect, diversity, and providing a voice for every employee are all important to us.
Benefits
Bonus/incentives for all regular employees
401(k) with 8% company contribution
Medical, dental, and vision insurance for employees and dependents paid at 80%
PTO and paid sabbaticals
GENERAL SUMMARY Responsible for providing leadership to their assigned branch and multiple additional locations, directly coaching branch manager(s) and branch staff. This leader will manage the member experience, operations, and business development of their assigned geography and will also work directly with members.
DUTIES AND RESPONSIBILITIES
Coach and model consistent exceptional member experience activities and behaviors.
Lead all service, sales, operations, and human resources related responsibilities in their assigned geography.
Cultivates and maintains strong relationships with key stakeholders, including external leaders at our Sponsors, to develop strategies and additional growth opportunities.
Work closely with the business development team and additional partners to host acquisition events, make presentations, and drive new business.
Serves as an emerging leader in the branch network, contributing to the overall success of the region and department, and may help lead branch network initiatives.
Assess member needs and assist with financial transactions, including working with cash and checks, submitting and assisting with consumer loan applications.
Other duties and projects as assigned.
POSITION REQUIREMENTS EXPERIENCE AND EDUCATION
Minimum 5 years of financial services experience and 3 years of leadership experience.
Bachelor’s degree from an accredited college or university.
Equivalent combination of education and experience may substitute for stated qualifications.
KNOWLEDGE AND SKILLS
Ability to write and speak effectively in English using correct spelling and grammar.
Basic math skills including the ability to compute rates, ratios, and percentages using a 10‑key.
Proficient in the use of basic applications in a Windows‑based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
COMPETENCIES
Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
Initiative and self‑direction.
Ability to effectively communicate and collaborate with people at all levels.
Sound problem‑solving and decision‑making ability, including the ability to prioritize.
Ability to understand and align with our core competencies through daily projects and tasks.
PHYSICAL DEMANDS
Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/other video technologies.
Ability to travel to branch and event locations, some requiring air travel and overnight stays.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E‑Verify.
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Benefits
Bonus/incentives for all regular employees
401(k) with 8% company contribution
Medical, dental, and vision insurance for employees and dependents paid at 80%
PTO and paid sabbaticals
GENERAL SUMMARY Responsible for providing leadership to their assigned branch and multiple additional locations, directly coaching branch manager(s) and branch staff. This leader will manage the member experience, operations, and business development of their assigned geography and will also work directly with members.
DUTIES AND RESPONSIBILITIES
Coach and model consistent exceptional member experience activities and behaviors.
Lead all service, sales, operations, and human resources related responsibilities in their assigned geography.
Cultivates and maintains strong relationships with key stakeholders, including external leaders at our Sponsors, to develop strategies and additional growth opportunities.
Work closely with the business development team and additional partners to host acquisition events, make presentations, and drive new business.
Serves as an emerging leader in the branch network, contributing to the overall success of the region and department, and may help lead branch network initiatives.
Assess member needs and assist with financial transactions, including working with cash and checks, submitting and assisting with consumer loan applications.
Other duties and projects as assigned.
POSITION REQUIREMENTS EXPERIENCE AND EDUCATION
Minimum 5 years of financial services experience and 3 years of leadership experience.
Bachelor’s degree from an accredited college or university.
Equivalent combination of education and experience may substitute for stated qualifications.
KNOWLEDGE AND SKILLS
Ability to write and speak effectively in English using correct spelling and grammar.
Basic math skills including the ability to compute rates, ratios, and percentages using a 10‑key.
Proficient in the use of basic applications in a Windows‑based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
COMPETENCIES
Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
Initiative and self‑direction.
Ability to effectively communicate and collaborate with people at all levels.
Sound problem‑solving and decision‑making ability, including the ability to prioritize.
Ability to understand and align with our core competencies through daily projects and tasks.
PHYSICAL DEMANDS
Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/other video technologies.
Ability to travel to branch and event locations, some requiring air travel and overnight stays.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E‑Verify.
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