Oakdale OBGYN
Oakdale ObGyn is seeking a full-time Clinic Scheduler to join our busy team. Clinic Schedulers answer all incoming telephone calls in a helpful and courteous manner. They are responsible to assist the caller with their needs including scheduling, rescheduling, and canceling clinic appointments, scheduling referral appointments, verifying patient’s demographic information, and/or transferring the caller internally. Additional tasks as assigned by the department supervisor. The ideal candidate should be detail-oriented, able to multitask and keep up with complex situations.
This position is remote, following an approximate 30-day on-site training period in our Maple Grove location. Hours for the training period will be 8:00am-3:30pm. Occasional on-site meetings are required. After the training period, the position hours will be 10:30am-7:00pm Monday & Tuesday and either 8:00am-4:30pm or 8:30am-5:00pm Wednesday-Friday. Additionally, 1-2 Saturday mornings per month will be required during the fall and winter months.
Job Functions:
Answer incoming telephone calls in a courteous and timely manner.
Identify patient’s needs and transfer to appropriate resource, if needed.
Schedule, reschedule, and cancel patient clinic appointments.
Verify and accurately enter demographic and insurance information.
Educate patients on financial obligations and responsibilities, and enter payments as needed
Perform other duties as assigned by the Scheduling Supervisor.
Knowledge, Skills and Ability Requirements:
Excellent telephone etiquette.
The ability to type accurately with attention to detail.
Working knowledge of medical terminology and medical insurance plans.
Excellent organization and time management skills.
The ability to multi-task in a fast-paced environment.
Ability to learn quickly and work with minimal supervision.
Ability to communicate in a professional manner with patients, physicians, and office staff.
Work and Education Qualifications:
High school diploma or GED required.
Previous experience in a medical office setting preferred.
Previous experience with administrative support duties preferred.
Experience with Microsoft office programs including Outlook and Word required.
Job Type: Full-time
Pay: $22.52 - $32.90 per hour
Expected hours: 40 per week
Benefits:
401(k)
AD&D insurance
Dental insurance
Dependent health insurance coverage
Disability insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work from home
Work Location: Hybrid remote in Maple Grove, MN 55369
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This position is remote, following an approximate 30-day on-site training period in our Maple Grove location. Hours for the training period will be 8:00am-3:30pm. Occasional on-site meetings are required. After the training period, the position hours will be 10:30am-7:00pm Monday & Tuesday and either 8:00am-4:30pm or 8:30am-5:00pm Wednesday-Friday. Additionally, 1-2 Saturday mornings per month will be required during the fall and winter months.
Job Functions:
Answer incoming telephone calls in a courteous and timely manner.
Identify patient’s needs and transfer to appropriate resource, if needed.
Schedule, reschedule, and cancel patient clinic appointments.
Verify and accurately enter demographic and insurance information.
Educate patients on financial obligations and responsibilities, and enter payments as needed
Perform other duties as assigned by the Scheduling Supervisor.
Knowledge, Skills and Ability Requirements:
Excellent telephone etiquette.
The ability to type accurately with attention to detail.
Working knowledge of medical terminology and medical insurance plans.
Excellent organization and time management skills.
The ability to multi-task in a fast-paced environment.
Ability to learn quickly and work with minimal supervision.
Ability to communicate in a professional manner with patients, physicians, and office staff.
Work and Education Qualifications:
High school diploma or GED required.
Previous experience in a medical office setting preferred.
Previous experience with administrative support duties preferred.
Experience with Microsoft office programs including Outlook and Word required.
Job Type: Full-time
Pay: $22.52 - $32.90 per hour
Expected hours: 40 per week
Benefits:
401(k)
AD&D insurance
Dental insurance
Dependent health insurance coverage
Disability insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work from home
Work Location: Hybrid remote in Maple Grove, MN 55369
#J-18808-Ljbffr