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Walmart

(USA) GM Coach (Non-Complex) - WM, Management

Walmart, Winchester, Virginia, United States, 22603

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Position Summary What you’ll do: Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. TourtoTeach communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit‑Loss statements, managing and assisting in budgeting, forecasting and controlling expenses in the designated business area; confirms they are indexed to sales, monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace. Supports recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Coordinates and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress, identifying improvement opportunities, demonstrating adaptability, and promoting continuous learning.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

Respect the Individual: Builds high‑performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; works collaboratively and builds strong, trusting relationships; communicates with impact, energy, and positivity to motivate and influence; attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments; acts with integrity, maintains and promotes the highest standards of ethics and compliance; models Walmart values; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around; creates a sense of belonging, eliminates waste, and participates in local giving.

Serve our customers and members, deliver results while putting the customer first, consider and adapt to how, where, and when customers shop, and apply the EDLP and EDLC business models to all plans. Makes decisions based on data, insights, and analysis; balances short- and long-term priorities and considers customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for excellence: Displays curiosity and desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies, and supports others through change.

Benefits

Competitive pay and performance-based bonus awards.

Health benefits: medical, vision, and dental coverage.

Financial benefits: 401(k), stock purchase, company-paid life insurance.

Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, voting leave.

Short- and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.

Live Better U: Walmart-paid education benefit program for full-time and part-time associates covering high‑school completion to bachelor’s degrees and short‑form certificates; tuition, books, and fees paid by Walmart.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Benefits subject to change and may be subject to a specific plan or program terms.

Annual salary range: $65,000.00 – $80,000.00; additional compensation includes annual or quarterly performance bonuses and may include: Regional Pay Zone (RPZ) and Complex Structure.

State Pay Differential: Additional differential to meet legislative requirements where applicable.

Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.

For facilities that sell firearms, the position requires successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.

For facilities that sell only ammunition and have state‑specific requirements, the position may require a current state‑issued Certificate of Eligibility.

Associates will be required to attend and successfully complete all job‑required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.

Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.

General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Primary Location 2350 S Pleasant Valley Rd, Winchester, VA 22601-7006, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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