Port City Apparel
Administrative Support Specialist
Port City Apparel, Wilmington, North Carolina, United States, 28412
We are a growing leader in the decorated apparel and custom knitting manufacturer seeking an
organized, detail-oriented Administrative Support Specialist
to support day-to-day business operations. This role works closely with
sales, production, finance, and warehouse teams
to ensure smooth order flow, accurate documentation, and efficient communication across departments.
This is an excellent opportunity for someone looking to start a career in
operations, supply chain, or business administration
within a fast-paced manufacturing environment.
Key Responsibilities Administrative & Office Support
Provide general administrative support to management and department leaders
Maintain organized digital and physical records (orders, invoices, production paperwork)
Answer and route internal and external emails and phone calls
Assist with scheduling meetings, production deadlines, and deliveries
Enter and update customer orders in the ERP/order management system
Coordinate order details between sales and production teams
Assist with customer inquiries related to order status, shipping, and basic product questions
Help prepare quotes, order confirmations, and sales documentation
Production & Warehouse Coordination
Communicate daily order priorities with production and warehouse teams
Track order progress and flag delays or issues to management
Assist with inventory tracking, packing slips, and shipping documentation
Support receiving and outbound shipping coordination
Finance & Reporting Support
Assist with invoice preparation and basic accounts receivable tracking
Match purchase orders, invoices, and delivery receipts
Help maintain accurate job costing and order documentation
Required Qualifications
Strong organizational and time management skills
Basic computer proficiency (Google Workspace)
Ability to multitask and communicate clearly across departments
Attention to detail and willingness to learn
Reliable, punctual, and team-oriented attitude
Preferred
Associate’s degree in business, operations, or related field
Experience in manufacturing, fulfillment, or e-commerce environments
Familiarity with ERP systems, order management software, or inventory tools
Basic understanding of invoicing or accounting processes
Strong written and verbal communication
Problem-solving mindset
Comfortable working in a fast-paced production environment
Willingness to take ownership of tasks and follow through
Ability to work with both office and warehouse teams
Competitive hourly pay $18-$20/hr (based on experience)
Paid time off and holidays
Opportunity to grow into roles in operations, production planning, or office management
#J-18808-Ljbffr
organized, detail-oriented Administrative Support Specialist
to support day-to-day business operations. This role works closely with
sales, production, finance, and warehouse teams
to ensure smooth order flow, accurate documentation, and efficient communication across departments.
This is an excellent opportunity for someone looking to start a career in
operations, supply chain, or business administration
within a fast-paced manufacturing environment.
Key Responsibilities Administrative & Office Support
Provide general administrative support to management and department leaders
Maintain organized digital and physical records (orders, invoices, production paperwork)
Answer and route internal and external emails and phone calls
Assist with scheduling meetings, production deadlines, and deliveries
Enter and update customer orders in the ERP/order management system
Coordinate order details between sales and production teams
Assist with customer inquiries related to order status, shipping, and basic product questions
Help prepare quotes, order confirmations, and sales documentation
Production & Warehouse Coordination
Communicate daily order priorities with production and warehouse teams
Track order progress and flag delays or issues to management
Assist with inventory tracking, packing slips, and shipping documentation
Support receiving and outbound shipping coordination
Finance & Reporting Support
Assist with invoice preparation and basic accounts receivable tracking
Match purchase orders, invoices, and delivery receipts
Help maintain accurate job costing and order documentation
Required Qualifications
Strong organizational and time management skills
Basic computer proficiency (Google Workspace)
Ability to multitask and communicate clearly across departments
Attention to detail and willingness to learn
Reliable, punctual, and team-oriented attitude
Preferred
Associate’s degree in business, operations, or related field
Experience in manufacturing, fulfillment, or e-commerce environments
Familiarity with ERP systems, order management software, or inventory tools
Basic understanding of invoicing or accounting processes
Strong written and verbal communication
Problem-solving mindset
Comfortable working in a fast-paced production environment
Willingness to take ownership of tasks and follow through
Ability to work with both office and warehouse teams
Competitive hourly pay $18-$20/hr (based on experience)
Paid time off and holidays
Opportunity to grow into roles in operations, production planning, or office management
#J-18808-Ljbffr