Raymond James
Senior Registered Client Service Associate-Jackson, TN
Raymond James, Jackson, Tennessee, us, 38303
Senior Registered Client Service Associate – Jackson, TN
4 days ago Be among the first 25 applicants
Job Description Summary Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple platforms (phone, email, in‑person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast‑paced, task‑oriented work environment.
Job Summary Raymond James is seeking a dynamic Registered Client Service Associate who is motivated, detail‑oriented, and a creative problem solver. This essential role provides high‑quality, critical administrative support to Financial Advisors, their prospective and existing clients, and other branch staff. The ideal candidate will possess excellent communication skills across multiple channels and the capability to manage multiple detailed tasks in a fast‑paced environment.
Responsibilities
Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes, and scheduling of meetings with prospective and existing clients via phone, in‑person, virtual, and mailings.
Helps manage and standardize best practices for various activities: new client onboarding, large client liquidity events, and private placement investment monitoring.
Trades discretionary and non‑discretionary products, maintains models, and tracks performance.
Service of alternative investments and foreign accounts, including setup and maintenance.
Participates in live meetings with the Financial Advisor and their respective client(s).
Manages budgeting and tracking of Financial Advisor expenses.
Creates reports to build practice efficiencies, identify key performance metrics, and implement processes to enhance team performance.
Onboards new clients, opens new client accounts, and researches client and security information using internal databases and other technologies.
Ensures key client information and documentation are current with firm and industry requirements, rules, and regulations.
Works independently and as part of a dynamic team to support financial advisors and the branch office.
Solicits and enters orders from clients at the direction of the Financial Advisor.
Assists Financial Advisors with marketing efforts including seminars, mail, and other client‑facing events.
Engages in training, cross‑training, and professional development to remain current on firm and industry policies and procedures.
Mentors junior team members, manages team workflow, and seeks greater operational efficiencies.
Performs other duties and responsibilities as assigned.
Knowledge
Company working structure, policies, mission, and strategies.
Managed account platforms.
General office practices, procedures, and methods.
Advanced investment concepts, practices, and procedures used in the securities industry.
Financial markets, products, and industry regulations.
Trading terminology.
Skills
Client Relationship Management (CRM) software or similar contact‑management software.
Goal‑planning software.
Excel, including developing spreadsheets as needed and for ongoing reporting.
Effective communication across multiple client interactive platforms (in‑person, virtual, phone, and mail).
Abilities
Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
Analyze and research account information.
Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast‑paced environment.
Identify time‑sensitive items and assess competing priorities.
Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions, or concerns.
Handle stressful situations and provide a high level of customer service in a calm and professional manner.
Analyze problems and establish solutions in a fast‑paced environment.
Use mathematics sufficient to process account and transaction information.
Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually.
Work independently and as part of a cohesive team.
Provide a high level of customer service.
Education & Previous Experience
High School Diploma or equivalent and five (5) years of financial services industry experience, or an equivalent combination of experience, education, and/or training as approved by Human Resources.
Licenses / Certifications
SIE required (unless exemption or grandfathering applies).
Series 7 required.
Series 63, 65, and/or 66 as required by state.
Ability to obtain additional securities and advisory state registrations if required by state.
Additional Qualifications
General work experience – 3 to 6 years.
Certifications: S63, S65, S66, and S7 (FINRA).
Travel required: less than 25%.
Work style: resident.
At Raymond James, our associates use five guiding behaviors—Develop, Collaborate, Decide, Deliver, Improve—to deliver on the firm’s core values of client‑first, integrity, independence, and a conservative, long‑term view.
We expect our associates at all levels to grow professionally, work with and through others, make prompt, pragmatic choices, take ownership, and contribute to the firm’s continuous evolution. Raymond James is an equal‑opportunity employer and makes all employment decisions on the basis of merit and business needs.
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Job Description Summary Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple platforms (phone, email, in‑person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast‑paced, task‑oriented work environment.
Job Summary Raymond James is seeking a dynamic Registered Client Service Associate who is motivated, detail‑oriented, and a creative problem solver. This essential role provides high‑quality, critical administrative support to Financial Advisors, their prospective and existing clients, and other branch staff. The ideal candidate will possess excellent communication skills across multiple channels and the capability to manage multiple detailed tasks in a fast‑paced environment.
Responsibilities
Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes, and scheduling of meetings with prospective and existing clients via phone, in‑person, virtual, and mailings.
Helps manage and standardize best practices for various activities: new client onboarding, large client liquidity events, and private placement investment monitoring.
Trades discretionary and non‑discretionary products, maintains models, and tracks performance.
Service of alternative investments and foreign accounts, including setup and maintenance.
Participates in live meetings with the Financial Advisor and their respective client(s).
Manages budgeting and tracking of Financial Advisor expenses.
Creates reports to build practice efficiencies, identify key performance metrics, and implement processes to enhance team performance.
Onboards new clients, opens new client accounts, and researches client and security information using internal databases and other technologies.
Ensures key client information and documentation are current with firm and industry requirements, rules, and regulations.
Works independently and as part of a dynamic team to support financial advisors and the branch office.
Solicits and enters orders from clients at the direction of the Financial Advisor.
Assists Financial Advisors with marketing efforts including seminars, mail, and other client‑facing events.
Engages in training, cross‑training, and professional development to remain current on firm and industry policies and procedures.
Mentors junior team members, manages team workflow, and seeks greater operational efficiencies.
Performs other duties and responsibilities as assigned.
Knowledge
Company working structure, policies, mission, and strategies.
Managed account platforms.
General office practices, procedures, and methods.
Advanced investment concepts, practices, and procedures used in the securities industry.
Financial markets, products, and industry regulations.
Trading terminology.
Skills
Client Relationship Management (CRM) software or similar contact‑management software.
Goal‑planning software.
Excel, including developing spreadsheets as needed and for ongoing reporting.
Effective communication across multiple client interactive platforms (in‑person, virtual, phone, and mail).
Abilities
Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
Analyze and research account information.
Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast‑paced environment.
Identify time‑sensitive items and assess competing priorities.
Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions, or concerns.
Handle stressful situations and provide a high level of customer service in a calm and professional manner.
Analyze problems and establish solutions in a fast‑paced environment.
Use mathematics sufficient to process account and transaction information.
Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually.
Work independently and as part of a cohesive team.
Provide a high level of customer service.
Education & Previous Experience
High School Diploma or equivalent and five (5) years of financial services industry experience, or an equivalent combination of experience, education, and/or training as approved by Human Resources.
Licenses / Certifications
SIE required (unless exemption or grandfathering applies).
Series 7 required.
Series 63, 65, and/or 66 as required by state.
Ability to obtain additional securities and advisory state registrations if required by state.
Additional Qualifications
General work experience – 3 to 6 years.
Certifications: S63, S65, S66, and S7 (FINRA).
Travel required: less than 25%.
Work style: resident.
At Raymond James, our associates use five guiding behaviors—Develop, Collaborate, Decide, Deliver, Improve—to deliver on the firm’s core values of client‑first, integrity, independence, and a conservative, long‑term view.
We expect our associates at all levels to grow professionally, work with and through others, make prompt, pragmatic choices, take ownership, and contribute to the firm’s continuous evolution. Raymond James is an equal‑opportunity employer and makes all employment decisions on the basis of merit and business needs.
#J-18808-Ljbffr