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Call and Contact Center Jobs - Account Executive, Mid-Market
ContactCenterWorld, Austin, Texas, us, 78716
Call and Contact Center Jobs - Account Executive, Mid-Market
3 days ago – Be among the first 25 applicants.
Company:
Dialpad
Location:
Austin, Texas, United States
Posted:
Wednesday, January 7, 2026
Job Description About Dialpad Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real‑time, AI‑driven insights.
Being a Dialer At Dialpad, you’ll join a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we’re elevating each one with a platform that drives real‑time insights and automation for our customers. We thrive on continuous evolution, leveraging industry‑leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for ambitious, empathetic, scrappy, curious, optimistic, persistent, and empathetic traits.
Your role As an Account Executive, Mid‑Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium‑sized business prospect into an active Dialpad client. You’ll help businesses solve complex communications problems felt by everyone around the world. Dialpad’s Mid‑Market sales team plays an essential role in achieving corporate business objectives, collaborating closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process. This position is based in Austin, TX, and reports to a Mid‑Market Regional Vice President.
What You’ll Do
Own the entire sales process, including converting leads into a workable pipeline.
Build strategic prospecting campaigns and sequencing to source your own opportunities.
Manage and close complex transactions involving multiple internal and external stakeholders.
Own your key deal reviews, forecasts, and professional career roadmap.
Skills You’ll Bring
3-5 years of sales experience in an ever‑changing environment.
Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders.
Preferred expertise in SaaS (including UCaaS and/or CCaaS).
Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
#J-18808-Ljbffr
Company:
Dialpad
Location:
Austin, Texas, United States
Posted:
Wednesday, January 7, 2026
Job Description About Dialpad Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real‑time, AI‑driven insights.
Being a Dialer At Dialpad, you’ll join a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we’re elevating each one with a platform that drives real‑time insights and automation for our customers. We thrive on continuous evolution, leveraging industry‑leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for ambitious, empathetic, scrappy, curious, optimistic, persistent, and empathetic traits.
Your role As an Account Executive, Mid‑Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium‑sized business prospect into an active Dialpad client. You’ll help businesses solve complex communications problems felt by everyone around the world. Dialpad’s Mid‑Market sales team plays an essential role in achieving corporate business objectives, collaborating closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process. This position is based in Austin, TX, and reports to a Mid‑Market Regional Vice President.
What You’ll Do
Own the entire sales process, including converting leads into a workable pipeline.
Build strategic prospecting campaigns and sequencing to source your own opportunities.
Manage and close complex transactions involving multiple internal and external stakeholders.
Own your key deal reviews, forecasts, and professional career roadmap.
Skills You’ll Bring
3-5 years of sales experience in an ever‑changing environment.
Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders.
Preferred expertise in SaaS (including UCaaS and/or CCaaS).
Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
#J-18808-Ljbffr